What can I do about this clause?

{'method': 'IN_APP', 'recipient': 'https://wise.com/help/', 'difficulty': 'MODERATE', 'action_type': 'CLOSE_ACCOUNT', 'instructions': 'If Wise notifies you of a change in terms you do not accept, you must stop using the service and close your account before the amendment takes effect. Log into your account, withdraw all funds, and initiate account closure through Account Settings or by contacting Wise support.', 'deadline_days': 21, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'CFPB', 'reason': 'The CFPB enforces Regulation E change-in-terms notice requirements (12 CFR §1005.7) and has UDAAP authority over modification clauses that fail to provide adequate consumer notice.', 'complaint_url': 'https://www.consumerfinance.gov/complaint/'}

What is the severity of this clause?

ConductAtlas classifies this Unilateral Agreement Modification clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar Unilateral Agreement Modification clauses across approximately 4 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

Unilateral Agreement Modification — Wise

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What it is

Wise can change the terms of your agreement at any time, and if you keep using the service after being notified, you automatically agree to the new terms.

Change history

modified May 1, 2026

Previous version (Unilateral Terms Amendment) had empty excerpt; current version now explicitly details the unilateral modification process with automatic acceptance via continued use.

View full change record →

Consumer impact (what this means for users)

This provision means the financial terms, fee structures, and legal rights governing your Wise account can change without your explicit consent — simply using the app after a notification constitutes agreement to potentially less favorable terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Close Your Account
Within 21 days
If Wise notifies you of a change in terms you do not accept, you must stop using the service and close your account before the amendment takes effect. Log into your account, withdraw all funds, and initiate account closure through Account Settings or by contacting Wise support.

Cross-platform context

See how other platforms handle Unilateral Agreement Modification and similar clauses.

Compare across platforms →

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Why it matters (compliance & risk perspective)

Wise can introduce new fees, restrictions, or reduced protections at any time with limited notice, and your continued use of the service counts as accepting those changes even if you did not actively review them.

View original clause language

We may amend or modify this Agreement at any time by posting the amended Agreement on our website or by providing you with notice of the amendment. Any amendment to this Agreement will be effective upon the earlier of our posting the amended Agreement on our website or our providing you notice of the amendment. Your continued use of the Services following notice of any amendment constitutes your acceptance of the amendment.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Unilateral modification clauses in consumer financial contracts are assessed under EFTA (Regulation E, 12 CFR §1005.7) which requires 21 days advance notice for changes that adversely affect consumers' rights or increase fees. FTC Act Section 5 (15 U.S.C. §45) and CFPB UDAAP authority apply to modification notices that are insufficiently prominent or that consumers could not reasonably be expected to review. State contract law in California and New York imposes implied covenant of good faith constraints on unilateral modification. (2)

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Applicable agencies

CFPB

The CFPB enforces Regulation E change-in-terms notice requirements (12 CFR §1005.7) and has UDAAP authority over modification clauses that fail to provide adequate consumer notice.
File a complaint →

Provision details

Document information

Document

Wise Terms of Use

Entity

Wise

Document last updated

April 29, 2026

Tracking information

First tracked

April 27, 2026

Last verified

April 27, 2026

Record ID

CA-P-003630

Document ID

CA-D-00265

Evidence Provenance

Source URL

https://wise.com/us/legal/terms-of-use

Wayback Machine

View archived versions →

SHA-256

3d9a1b9d730a8c1d00ca26bf14405c61751504499ac27ada18a4a48715971c65

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Wise | Document: Wise Terms of Use | Record: CA-P-003630
Captured: 2026-04-27 15:18:55 UTC | SHA-256: 3d9a1b9d730a8c1d…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/unilateral-agreement-modification/
Accessed: May 2, 2026

Classification

Severity

Medium

Unilateral Agreement Modification