Provision record
Wise · Wise Terms of Use · View original document ↗

Wise's Right to Make Changes to the Agreement

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Document Record

What it is

Section 25 reserves Wise's right to unilaterally update the Customer Agreement, with the process and notice requirements described in that section. The most current version of the agreement is available on the Wise website at all times.

This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that the agreement terms are subject to unilateral modification by Wise, and the notice and effective date mechanisms in Section 25 determine how changes are communicated and when they take effect for existing users.

Interpretive note: The specific notice requirements and effective date mechanisms are described in Section 25, which was not fully available in the provided document text; the adequacy of notice procedures cannot be fully assessed from the available excerpt.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, Wise may modify the terms of the Customer Agreement according to the process described in Section 25, with the most current version posted on the Wise website. The incorporated Additional Documents (Acceptable Use Policy, Pricing Page, Privacy Policy, Electronic Communications Policy) are also subject to change under the same authority.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We may update this Agreement as set out in Section 25 'Our Right to Make Changes.'

Excerpt from Wise's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-014131
Document ID
CA-D-00526
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
Analysis generated
May 20, 2026 22:59 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-P-014131
Captured: 2026-05-20 22:59:22 UTC
SHA-256: 561266d11f984a2e…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/provision/CA-P-014131/wises-right-to-make-changes-to-the-agreement/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Wise's Wise's Right to Make Changes to the Agreement clause do?

This provision establishes that the agreement terms are subject to unilateral modification by Wise, and the notice and effective date mechanisms in Section 25 determine how changes are communicated and when they take effect for existing users.

How does this clause affect you?

Under this clause, Wise may modify the terms of the Customer Agreement according to the process described in Section 25, with the most current version posted on the Wise website. The incorporated Additional Documents (Acceptable Use Policy, Pricing Page, Privacy Policy, Electronic Communications Policy) are also subject to change under the same authority.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.