Provision record
Wise · Wise Terms of Use · View original document ↗

Account Information Disclosure to Third Parties

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Document Record

What it is

Wise discloses account information and transfer details to third parties in five specified circumstances: transaction completion, verification with credit bureaus or merchants, compliance with government or court orders, consumer-authorized disclosures, and fulfillment of agreement obligations.

This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision authorizes disclosure of account information and transaction data to credit bureaus and merchants for verification purposes, which may affect consumer credit profiles and commercial data flows beyond the scope of the primary money transfer service.

Interpretive note: The catch-all category 'as otherwise necessary to fulfill our obligations under this Agreement' is broadly worded and its full operational scope cannot be determined from the agreement text alone.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, Wise may share account information and transfer details with credit bureaus and merchants to verify account existence and condition, in addition to sharing required for transaction processing, regulatory compliance, and agreement obligations. The agreement also states in Section 6.6 that Wise may disclose the consumer's name, residential address, and date of birth to a credit reporting agency to obtain a credit report.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Contact Wise Customer Support through the Help Center or review the Privacy Policy at wise.com for information about data access and disclosure rights applicable to your account.

Cross-platform context

See how other platforms handle Account Information Disclosure to Third Parties and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
We will disclose information to third parties about your account or the transfers you make: (i) where it is necessary for completing transfers, or (ii) in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant, or (iii) in order to comply with government agency or court orders, or (iv) if you give us your written permission, or (v) as otherwise necessary to fulfill our obligations under this Agreement.

Excerpt from Wise's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-014130
Document ID
CA-D-00526
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
Analysis generated
May 20, 2026 22:59 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-P-014130
Captured: 2026-05-20 22:59:22 UTC
SHA-256: 561266d11f984a2e…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/provision/CA-P-014130/account-information-disclosure-to-third-parties/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Wise's Account Information Disclosure to Third Parties clause do?

This provision authorizes disclosure of account information and transaction data to credit bureaus and merchants for verification purposes, which may affect consumer credit profiles and commercial data flows beyond the scope of the primary money transfer service.

How does this clause affect you?

Under this clause, Wise may share account information and transfer details with credit bureaus and merchants to verify account existence and condition, in addition to sharing required for transaction processing, regulatory compliance, and agreement obligations. The agreement also states in Section 6.6 that Wise may disclose the consumer's name, residential address, and date of birth to a credit reporting agency …

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.