Wise · Governance

Policy Drift Analysis Mixed 6 mo

How Wise's governance documents and clauses have shifted over time, by document, provision, and change direction.

Wise has made 8 significant policy changes since monitoring began in March 2026 (6 mo). 2 were positive, strengthening consumer protections.
Meaningful only Showing all changes including minor
8
Changes
0
Negative
2
Positive
6
Neutral
Negative (0%) Positive (25%)

Documents Affected

Wise Terms of Use (Superseded URL)
7 changes
This document sets the rules for using Wise's personal money transfer and account services. It makes your transactions final once you request them, limits when you can dispute a charge, …
Jul 28, 2026
Wise expanded its error-reporting deadline for non-Send Money transactions from 60 days to 120 days, measured from when the error became visible in the account …
medium positive
+ 6 more changes
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Wise Terms of Use
1 change
This document sets the rules for using Wise's services, including how disputes are handled, what happens when your account has a negative balance, and how your money is protected. Notably, …
May 15, 2026
Wise updated its Terms of Use on May 15, 2026 to add provisions governing FedNow instant payment service. The updated terms state that Wise accounts …
medium neutral
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All Changes (8)

Jul 28, 2026
Wise expanded its error-reporting deadline for non-Send Money transactions from 60 days to 120 days, measured from when the error became visible in the account or when a statement was …
medium positive Wise Terms of Use (Superseded URL)
May 15, 2026
Wise updated its Terms of Use on May 15, 2026 to add provisions governing FedNow instant payment service. The updated terms state that Wise accounts may receive funds via FedNow, …
medium neutral Wise Terms of Use
May 15, 2026
Wise updated its Terms of Use on May 15, 2026 to add three new provisions governing FedNow instant payment transactions. The updated terms now state that Wise accounts can receive …
low neutral Wise Terms of Use (Superseded URL)
+ 5 more changes
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Trend Observation

Wise's most frequent change categories are Retention change (1), Transparency change (1). The most frequently updated document is Wise Terms of Use (Superseded URL) with 7 changes. Get alerted when Wise changes policy →

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