Change record
CA-X-002118
Wise US Customer Agreement
Entity
Date detected
May 15, 2026
Severity
Low
Direction
Neutral
Taxonomy
Disclosure requirement change
Changes
+3 sentences added · 2 sentences modified

Impact Summary

Low Neutral for users
Affected users
All users US users

Wise updated its Terms of Use to disclose that customer accounts may receive funds via the FedNow instant payment service. The updated terms state that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, and that Wise may decline incoming FedNow transactions at its discretion for security, compliance, or operational reasons. Sending payments via FedNow is not currently available. This clarifies the operational characteristics and limitations of a payment method customers may encounter when receiving funds.

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What this means for you

The updated terms disclose that Wise accounts may receive funds via FedNow, a real-time instant payment service. Under the revised language, FedNow transactions are processed immediately and generally cannot be canceled or reversed once completed. Wise reserves the right to decline incoming FedNow transactions at its discretion for security, compliance, or operational reasons. This disclosure clarifies the operational characteristics of a payment method customers may encounter when receiving transfers.

Key Clauses Affected

FedNow payment service disclosure

Clarifies that incoming transfers may be received via FedNow instant payment service, which are irreversible once completed and subject to Wise's discretionary decline authority.

Full clause-by-clause analysis available with Insight.
ⓘ

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
6c7070383d3be07c745a187db82887bcafab24b4b99bb7b61d1c82ca54acfac3
May 1, 2026 06:23 UTC
✓ Verified
Current Version
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
May 15, 2026 00:35 UTC
✓ Verified
Change Detected
May 15, 2026 00:35 UTC
✓
Analysis Methodology
✓ Verified
Source Document
https://wise.com/us/legal/terms-of-use
Record history

Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.

2026-10-11 · Feed summary edited · summary regenerated by summarize_events
Previous text
Added FedNow instant payment support with irreversibility language and discretionary decline provisions.
2026-10-11 · Impact summary edited · summary regenerated by summarize_events
Previous text
The updated terms establish that Wise accounts may receive funds through FedNow, a real-time payment service operated by the Federal Reserve. Under these new provisions, once a FedNow transaction is completed, it generally cannot be canceled or reversed, which differs from some other payment methods that may offer reversal windows. The terms also authorize Wise to decline incoming FedNow transactions at its discretion if needed for security, compliance, or operational reasons. Sending payments via FedNow is not currently available.
2026-10-11 · Summary edited · summary regenerated by summarize_events
Previous text
Wise updated its Terms of Use on May 15, 2026 to add three new provisions governing FedNow instant payment transactions. The updated terms now state that Wise accounts can receive funds via FedNow, that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, and that Wise may decline incoming FedNow transactions at its discretion for security, compliance, or operational reasons. Sending payments via FedNow is not currently available. These additions establish operational and procedural boundaries for a specific payment method without modifying broader settlement finality language.
2026-10-07 · Change line edited · change line rewritten to the 2026-10-07 template: no detection date, no sentence counts
Previous text
Wise updated their Wise Terms of Use (Superseded URL) on May 15, 2026. Change detected: 3 sentence(s) added, 2 sentence(s) modified. Document contained 747 sentences after update.
Citation Record
Entity: Wise
Document: Wise US Customer Agreement
Record ID: CA-X-002118
Version: CA-V-002642
Captured: 2026-05-15 00:35:39 UTC
URL: https://conductatlas.com/change/2026-05-15-wise-wise-us-customer-agreement-2118/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

Wise added disclosure language regarding FedNow instant payment service availability for incoming transfers. The change clarifies that FedNow transactions are irreversible once completed and that Wise may decline such transactions at its discretion. This is …

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-002118.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Wise US Customer Agreement
Entity
Wise
Captured
May 15, 2026
Source URL
https://wise.com/us/legal/terms-of-use
Other changes to Wise US Customer Agreement
Next change Jul 28, 2026
Wise extended the error reporting window for most transactions from 60 days to 120 days, giving customers twice as long …
Low Positive
View full version history →
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