This analysis describes what WhatsApp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Meta offered rival AI chatbots free access to the WhatsApp Business API for one month in the European Economic Area. This follows EU regulatory pressure under the Digital Markets Act. The outcome of ongoing negotiations will determine whether third-party AI chatbot access becomes permanent, paid, or restricted.
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Take reasonable measures to protect the security of your account and login information.
You are responsible for maintaining the secrecy of your unique password and account information at all times.
You are responsible for maintaining the confidentiality of the password and account, and you are fully responsible for all activities that occur under your password or account identification.
"You are responsible for keeping your device and your WhatsApp account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.Excerpt from WhatsApp's Terms of Service
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The clause states: “You are responsible for keeping your device and your WhatsApp account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.”
ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.
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