Provision record
WhatsApp · WhatsApp Terms of Service · View original document ↗

Prohibition On Use In Restricted Countries

High severity Explicit document language Common · 181 of 352 platforms
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This analysis describes what WhatsApp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

High May 12, 2026

Meta offered rival AI chatbots free access to the WhatsApp Business API for one month in the European Economic Area. This follows EU regulatory pressure under the Digital Markets Act. The outcome of ongoing negotiations will determine whether third-party AI chatbot access becomes permanent, paid, or restricted.

View change record →

How other platforms handle this

Amazon High

You may not use any Amazon Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Amazon Services.

Amplitude High

for the benefit or on behalf of any person listed in any Sanctions-related list of designated persons maintained by the Office of Foreign Assets Control...or any person owned 50 percent or more by such person

Segment High

You will immediately (i) discontinue your use of the Services if you become placed on any Restricted Party List by designation or ownership and (ii) remove your End Users' access to the Services if your End Users become placed on any Restricted Party List...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You will not use or download our Services if you are located in a restricted country or territory, if you are currently listed on any United States or non-United States restricted parties list...

Excerpt from WhatsApp's Terms of Service

Provision details

Document information
Document
WhatsApp Terms of Service
Entity
WhatsApp
Date stated by the document
Jan. 4, 2021
As printed in WhatsApp’s text (version CA-V-007255), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-007255, captured Oct. 1, 2026
Record ID
CA-P-030724
Document ID
CA-D-000175
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007255)
bbb94ee1af3a21bea24ab0437d7b07b05957db3d4bd86f325ee523beaf6ec67a
Analysis generated
July 9, 2026 06:36 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007255 (checked Oct. 5, 2026)
Citation Record
Entity: WhatsApp
Document: WhatsApp Terms of Service
Record ID: CA-P-030724
Version: CA-V-007255
Captured: 2026-10-01 00:32:04 UTC
SHA-256: bbb94ee1af3a21be…
URL: https://conductatlas.com/platform/whatsapp/whatsapp-terms-of-service/provision/CA-P-030724/prohibition-on-use-in-restricted-countries/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does WhatsApp's Prohibition On Use In Restricted Countries clause do?

The clause states: “You will not use or download our Services if you are located in a restricted country or territory, if you are currently listed on any United States or non-United States restricted parties list...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 181 platforms. See the full comparison.

Is ConductAtlas affiliated with WhatsApp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by WhatsApp.