The agreement prohibits use by persons under 13 and requires parental or guardian consent for users between 13 and 18. The Services are stated as not directed to children under 13.
This analysis describes what Whatnot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes COPPA-relevant age restrictions and requires parental consent for minor users aged 13 to 18, which creates compliance obligations regarding age verification and parental consent mechanisms. The adequacy of technical enforcement of these restrictions may require separate evaluation.
The updated terms establish mandatory arbitration as the exclusive dispute resolution mechanism for influencers, replacing direct court access in California and Australia. Under the revised language, any dispute with Whatnot must proceed through arbitration under the main Terms of Service, which includes a class action waiver. This means influencers cannot bring class or collective claims and cannot access court proceedings except where the main Terms of Service explicitly permits. The practical effect is that individual influencers seeking to resolve disagreements with Whatnot over payments, account suspension, content disputes, or contractual interpretation must use arbitration rather than litigation.
View change record →The updated terms establish a formal Creator Program for Australian users that defines how creators can submit content for potential monetary or credit rewards. Creators grant Whatnot a one-year, non-exclusive, worldwide license to use submitted videos across paid and organic social media, television, and other platforms, while retaining ownership of the original content. The terms require creators to clearly disclose any material connection to Whatnot, including consideration or free products received, in a form specified by Whatnot and compliant with Australian advertising standards and the AANA Code of Ethics.
View change record →Australian sellers using Whatnot are now required to resolve all disputes through arbitration rather than through Australian courts. The updated terms state that disputes will be resolved exclusively under the main Terms of Service arbitration provisions, removing the previous option to bring legal action in Los Angeles courts or pursue jury trials. The terms no longer include language allowing court proceedings, except where the main Terms of Service expressly permit.
View change record →Changed minimum age requirement from 18 years to allowing use with parental consent for ages 13-18, added explicit prohibition for under-13 users, and changed 'involvement, supervision, and approval' to simply 'consent'.
View full change record →Users under 13 are prohibited from accessing the platform under the Terms of Service. Users aged 13 to 17 may access the platform only with parental or guardian consent, as stated in the agreement.
How other platforms handle this
If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.
You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.
"The Services are not directed to children under the age of 13. If you are under the age of 13, you may not use or access the Services at any time or in any manner. If you are between the ages of 13 and 18, you may only use the Services with the consent of your parent or legal guardian.Excerpt from Whatnot's Terms of Service
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This provision establishes COPPA-relevant age restrictions and requires parental consent for minor users aged 13 to 18, which creates compliance obligations regarding age verification and parental consent mechanisms. The adequacy of technical enforcement of these restrictions may require separate evaluation.
Users under 13 are prohibited from accessing the platform under the Terms of Service. Users aged 13 to 17 may access the platform only with parental or guardian consent, as stated in the agreement.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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