You pay the fees listed in your order, those fees are generally non-refundable, and W&B can raise prices with 30 days notice before your subscription renews.
This analysis describes what Weights & Biases's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The combination of non-refundable fees and the ability to increase prices with 30 days notice before renewal means organizations may face a choice between accepting a price increase or losing access to the platform with limited time to find alternatives.
The updated agreement no longer includes language stating that a previously executed written agreement between Customer and W&B would govern and supersede the master service agreement. This removal eliminates explicit recognition of contractual hierarchy that may have applied to customers with signed agreements predating the master terms. The practical effect depends on whether such customers have separate agreements in place and how contract interpretation and applicable law would treat the relationship between a posted master agreement and a signed customer agreement absent explicit supersession language.
View change record →The updated Terms of Service no longer include the previous statement that services would become inaccessible from certain locations starting September 1st, 2025. This removal means the geographic restriction that was previously announced in the agreement is no longer formally stated in the current terms. Users who were affected by or concerned about the prior restriction should review current documentation to confirm whether any geographic limitations remain in effect.
View change record →Removal of fee modification rights and non-refundability clause; new version may have different payment terms structure or these provisions were relocated to other documents.
View full change record →New explicit provision establishing non-refundable fees policy and unilateral fee modification rights with 30-day notice, clarifying payment obligations and W&B's pricing flexibility.
View full change record →Subscribing organizations commit to non-refundable fees and may receive only 30 days notice of price increases before a renewal term, limiting the time available to budget for cost changes or evaluate alternative platforms.
How other platforms handle this
Subscriptions shall automatically renew for successive terms equal to the expiring term unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term. Customer agrees to pay all fees specified in the applicable Order Form.
"This will be saved as the default payment method for your subscription. You can change your payment method at any time by visiting your account settings."
Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. You authorize Skillshare to charge your payment method on a recurring basis for the subscription fee.
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"Customer agrees to pay all fees specified in the applicable Order Form. All fees are non-refundable except as expressly set forth in this Agreement. W&B reserves the right to modify its fees upon thirty (30) days written notice to Customer, and such modified fees will apply upon renewal of the applicable subscription term.— Excerpt from Weights & Biases's Weights & Biases Terms of Service
REGULATORY LANDSCAPE: Fee and payment terms in B2B SaaS agreements are generally governed by contract law and do not directly implicate federal regulatory frameworks. However, if auto-renewal terms are not adequately disclosed, state-level automatic renewal laws (including California's Auto-Renewal Law, California Business and Professions Code Section 17600 et seq.) may require specific disclosures and cancellation rights. The FTC Act applies to the extent that fee terms or renewal practices are deceptive. GOVERNANCE EXPOSURE: Medium. The non-refundable fee provision is standard in SaaS agreements. The 30-day price change notice window before renewal is shorter than some enterprise SaaS agreements that provide 60-90 days notice, which may create budget planning challenges for organizations on annual procurement cycles. The provision as drafted applies modifications 'upon renewal,' suggesting the increased fee does not apply mid-term, which is a meaningful limitation. JURISDICTION FLAGS: California's Automatic Renewal Law may impose additional disclosure requirements for subscription services that auto-renew. EU and UK customers should assess whether local consumer or commercial law imposes minimum notice periods for fee changes that exceed the 30-day contractual notice. Organizations in the public sector may have procurement regulations governing price change terms. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should (a) confirm whether the subscription auto-renews and what the cancellation notice period is; (b) request a longer price change notice period (60-90 days) to align with internal budget planning cycles; and (c) confirm whether the Order Form locks pricing for the initial term, as the fee modification clause appears to apply only upon renewal. COMPLIANCE CONSIDERATIONS: Finance and procurement teams should (a) calendar renewal dates and the 30-day notice window to ensure timely evaluation of price changes; (b) assess whether the non-refundable fee provision creates exposure if the service is suspended or terminated by W&B before the end of the subscription term; and (c) confirm whether pro-rata refunds are available in any termination scenario, as the agreement states fees are non-refundable 'except as expressly set forth in this Agreement.'
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The combination of non-refundable fees and the ability to increase prices with 30 days notice before renewal means organizations may face a choice between accepting a price increase or losing access to the platform with limited time to find alternatives.
Subscribing organizations commit to non-refundable fees and may receive only 30 days notice of price increases before a renewal term, limiting the time available to budget for cost changes or evaluate alternative platforms.
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