You pay the fees listed in your order, those fees are generally non-refundable, and W&B can raise prices with 30 days notice before your subscription renews.
This analysis describes what Weights & Biases's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the payment obligation structure and the mechanism by which the service provider can adjust pricing. The non-refundability default and advance notice requirement for fee modifications create predictable terms for both financial obligation and future pricing changes.
The updated Terms of Service no longer include the previous statement that services would become inaccessible from certain locations starting September 1st, 2025. This removal means the geographic restriction that was previously announced in the agreement is no longer formally stated in the current terms. Users who were affected by or concerned about the prior restriction should review current documentation to confirm whether any geographic limitations remain in effect.
View change record →Subscribing organizations commit to non-refundable fees and may receive only 30 days notice of price increases before a renewal term, limiting the time available to budget for cost changes or evaluate alternative platforms.
How other platforms handle this
Airbnb Payments will collect the Total Fees at the time of booking confirmation (i.e. when the booking request is accepted by a Host for instant bookings). In the event of a cancellation, Airbnb Payments will refund the Guest in accordance with the Host's cancellation policy, and any refund will be ...
All fees are exclusive of any applicable taxes, which You are solely responsible to pay. We reserve the right to adjust our pricing from time to time and at our sole discretion.
Subscription fees are billed in advance on a monthly or annual basis depending on the subscription plan selected. Subscriptions will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. Box reserves the right to change subscription f...
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"Customer agrees to pay all fees specified in the applicable Order Form. All fees are non-refundable except as expressly set forth in this Agreement. W&B reserves the right to modify its fees upon thirty (30) days written notice to Customer, and such modified fees will apply upon renewal of the applicable subscription term.— Excerpt from Weights & Biases's Weights & Biases Terms of Service
REGULATORY LANDSCAPE: Fee and payment terms in B2B SaaS agreements are generally governed by contract law and do not directly implicate federal regulatory frameworks. However, if auto-renewal terms are not adequately disclosed, state-level automatic renewal laws (including California's Auto-Renewal Law, California Business and Professions Code Section 17600 et seq.) may require specific disclosures and cancellation rights. The FTC Act applies to the extent that fee terms or renewal practices are deceptive. GOVERNANCE EXPOSURE: Medium. The non-refundable fee provision is standard in SaaS agreements. The 30-day price change notice window before renewal is shorter than some enterprise SaaS agreements that provide 60-90 days notice, which may create budget planning challenges for organizations on annual procurement cycles. The provision as drafted applies modifications 'upon renewal,' suggesting the increased fee does not apply mid-term, which is a meaningful limitation. JURISDICTION FLAGS: California's Automatic Renewal Law may impose additional disclosure requirements for subscription services that auto-renew. EU and UK customers should assess whether local consumer or commercial law imposes minimum notice periods for fee changes that exceed the 30-day contractual notice. Organizations in the public sector may have procurement regulations governing price change terms. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should (a) confirm whether the subscription auto-renews and what the cancellation notice period is; (b) request a longer price change notice period (60-90 days) to align with internal budget planning cycles; and (c) confirm whether the Order Form locks pricing for the initial term, as the fee modification clause appears to apply only upon renewal. COMPLIANCE CONSIDERATIONS: Finance and procurement teams should (a) calendar renewal dates and the 30-day notice window to ensure timely evaluation of price changes; (b) assess whether the non-refundable fee provision creates exposure if the service is suspended or terminated by W&B before the end of the subscription term; and (c) confirm whether pro-rata refunds are available in any termination scenario, as the agreement states fees are non-refundable 'except as expressly set forth in this Agreement.'
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This provision establishes the payment obligation structure and the mechanism by which the service provider can adjust pricing. The non-refundability default and advance notice requirement for fee modifications create predictable terms for both financial obligation and future pricing changes.
Subscribing organizations commit to non-refundable fees and may receive only 30 days notice of price increases before a renewal term, limiting the time available to budget for cost changes or evaluate alternative platforms.
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