Waze · Waze Terms of Use

Prohibition on Users Under 13 (COPPA)

High severity
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What it is

Children under 13 are not allowed to use Waze, and if Waze discovers a child's data was collected, they will try to delete it.

Consumer impact (what this means for users)

Children under 13 are prohibited from using Waze, but the terms use discretionary language ('endeavor to delete') rather than a firm commitment when child data is discovered, leaving open the possibility that a child's precise location data could be retained.

Cross-platform context

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Why it matters (compliance & risk perspective)

The use of 'endeavor to delete' rather than a mandatory deletion commitment creates ambiguity about Waze's actual obligations and the reliability of child data protection under these terms.

View original clause language
The Services are not directed to children under the age of 13. If you are under 13 years of age, you may not use or access the Services at any time or in any manner. If Waze learns that a user under 13 years of age has provided personal information to Waze, Waze will endeavor to delete such information from its systems.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: This provision directly implicates COPPA (Children's Online Privacy Protection Act), 15 U.S.C. ยง6501 et seq., and its implementing regulations at 16 C.F.R. Part 312, enforced by the FTC. COPPA requires verifiable parental consent before collecting personal information from children under 13, and mandates prompt deletion upon discovery. The EU's GDPR Article 8 sets the minimum age for digital consent at 16 (member state variable, minimum 13), and the UK's Children's Code (Age Appropriate Design Code) imposes additional obligations for services likely accessed by minors. (2)

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Applicable agencies

  • FTC
    COPPA compliance and child data protection are directly enforced by the FTC under 16 C.F.R. Part 312, with multi-million dollar penalties for violations involving children's precise location data.
    File a complaint →

Provision details

Document information
Document
Waze Terms of Use
Entity
Waze
Document last updated
April 29, 2026
Tracking information
First tracked
April 28, 2026
Last verified
April 28, 2026
Record ID
CA-P-003708
Document ID
CA-D-00322
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9736286b6eb08ee4fc6095dc2c91e0601c2ee91260355dbe9284b34928846ee8
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Waze | Document: Waze Terms of Use | Record: CA-P-003708
Captured: 2026-04-28 05:17:41 UTC | SHA-256: 9736286b6eb08ee4โ€ฆ
URL: https://conductatlas.com/platform/waze/waze-terms-of-use/prohibition-on-users-under-13-coppa/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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