What can I do about this clause?

{'method': 'WEB_FORM', 'recipient': 'https://support.google.com/waze', 'difficulty': 'MODERATE', 'action_type': 'EXPORT_DATA', 'instructions': "Before any risk of account termination, proactively submit a data export request through Waze's support portal to retrieve your personal data, saved routes, and profile information while your account is still active.", 'deadline_days': None, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'No-notice account termination without cause in a consumer service context may constitute an unfair practice under FTC Act Section 5, particularly where users lose access to personal data without opportunity to export.', 'complaint_url': 'https://reportfraud.ftc.gov/'}

What is the severity of this clause?

ConductAtlas classifies this Account Termination by Waze clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Account Termination by Waze — Waze

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What it is

Waze can shut down your account instantly and without warning or explanation, for any reason or no reason at all.

Consumer impact (what this means for users)

Waze can terminate your account without warning at any time for any reason, potentially causing you to lose access to your saved routes, favorites, and profile data without any opportunity to export or back up that information first.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Export Your Data

Before any risk of account termination, proactively submit a data export request through Waze's support portal to retrieve your personal data, saved routes, and profile information while your account is still active.

Cross-platform context

See how other platforms handle Account Termination by Waze and similar clauses.

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Why it matters (compliance & risk perspective)

Immediate termination without notice or cause removes any opportunity for users to retrieve their data, saved routes, or contributed map history before losing access.

View original clause language

Waze reserves the right to terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate your account, you may discontinue using the Services.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Unilateral no-notice termination clauses in consumer contracts implicate the EU Unfair Contract Terms Directive (93/13/EEC), which presumes terms allowing immediate termination without adequate notice are unfair. GDPR Article 20 (data portability) requires that users be given the opportunity to receive their personal data in a portable format, which is undermined if termination is immediate and without notice. California's Consumer Legal Remedies Act may apply if the termination right is exercised in a discriminatory or retaliatory manner. The EU Digital Services Act Articles 4 and 17 impose notice and explanation requirements for account restrictions on very large online platforms. (2)

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Applicable agencies

FTC

No-notice account termination without cause in a consumer service context may constitute an unfair practice under FTC Act Section 5, particularly where users lose access to personal data without opportunity to export.
File a complaint →

Provision details

Document information

Document

Waze Terms of Use

Entity

Waze

Document last updated

April 29, 2026

Tracking information

First tracked

April 28, 2026

Last verified

April 28, 2026

Record ID

CA-P-003710

Document ID

CA-D-00322

Evidence Provenance

Source URL

https://www.waze.com/legal/tos

Wayback Machine

View archived versions →

SHA-256

9736286b6eb08ee4fc6095dc2c91e0601c2ee91260355dbe9284b34928846ee8

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Waze | Document: Waze Terms of Use | Record: CA-P-003710
Captured: 2026-04-28 05:17:41 UTC | SHA-256: 9736286b6eb08ee4…
URL: https://conductatlas.com/platform/waze/waze-terms-of-use/account-termination-by-waze/
Accessed: May 2, 2026

Classification

Severity

Medium

Account Termination by Waze