This analysis describes what Venmo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms expand the arbitration clause to explicitly state that users agree to resolve 'most disputes by arbitration on an individual basis, a class action waiver, and a jury trial waiver.' The terms note that arbitration involves 'less discovery and appellate review than in court.' Additionally, Venmo's cash back rewards program has been restructured with specific tiered thresholds: users earn 1% baseline cash back, 2% if they spend at least $250 in a month, and 5% if they spend at least $1,500 in a month. Rewards are only applied to qualifying transactions with 'Bundle merchants' and exclude cash advances, gambling, wire transfers, cryptocurrency purchases, and certain financial institution transactions. If you return a purchase or receive a refund after earning cash back, Venmo states it may debit or withhold rewards to offset the amount. You must close your account before any changes become effective if you do not wish to be bound by them.
View change record →How other platforms handle this
Your Mercury accounts must be open and in good standing to receive cashback.
We may offer referral programs that include financial incentives...They and/or you will receive rewards such as reduced commissions and/or fees, cash, or promotional credit to spend on the Faire marketplace if they sign up to use our Services.
MyMcDonald's Rewards participants may receive rewards points for every dollar spent on qualifying purchases...Points may be accumulated and redeemed for purchases of eligible McDonald's products.
"If you return or otherwise receive a refund for which you have already received a cashback reward, we reserve the right to debit any related cashback rewards you have already received or withhold future cashback rewards to offset that amount.Excerpt from Venmo's User Agreement
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The clause states: “If you return or otherwise receive a refund for which you have already received a cashback reward, we reserve the right to debit any related cashback rewards you have already received or withhold future cashback rewards to offset that amount.”
ConductAtlas has identified this type of provision across 34 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Venmo.