This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish explicit certification under the EU-U.S., UK, and Swiss-U.S. Data Privacy Frameworks, meaning Twilio commits to comply with DPF Principles in processing personal data from those regions. The policy now states that Twilio remains liable if third-party processors acting on its behalf violate DPF Principles, unless Twilio proves it was not responsible for the violation. The revised language adds specific opt-out rights: you can opt out of disclosure of your personal data to third parties (other than service providers following Twilio's instructions) or use of your data for purposes materially different from the original collection purpose. For UK residents, the policy establishes a 30-day acknowledgment timeline for complaints and clarifies that unresolved complaints may be escalated to the UK Information Commissioner's Office. You can exercise these rights by contacting privacy@twilio.com.
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Baseten shall notify Customer if it engages a new Sub-Processor at least fifteen (15) days prior to the date on which the new Sub-Processor will commence processing Customer Personal Data...
When legally permitted to do so, and under appropriate circumstances, Patreon will attempt to notify you by contacting you at the e-mail address and/or phone number you provided when creating your Patreon account when we intend to release your data pursuant to a valid government request...
To the extent the law allows it, we will attempt to provide you with prior notice before disclosing your information in response to such a request.
"We will notify you in advance if required by law and provide information on any choices you have regarding the transfer of your data to a new entity.Excerpt from Twilio's Privacy Notice
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The clause states: “We will notify you in advance if required by law and provide information on any choices you have regarding the transfer of your data to a new entity.”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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