This analysis describes what TurboTax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision operationalizes TurboTax's retention obligations by establishing a multi-factor standard—service delivery, legal compliance, dispute resolution, and agreement enforcement—rather than fixed retention schedules. This framework permits differentiated retention periods across data categories based on functional necessity.
The updated privacy statement no longer describes a specific opt-out procedure for advertising cookies that was previously available. The prior version stated users could 'opt out of having your personal information used or disclosed for these purposes by sliding the toggle to No and clicking Save My Choices', but this mechanism and accompanying language are no longer present in the updated disclosure. The updated terms also no longer explicitly state that IP addresses and device identifiers may be shared with advertising partners, removing prior transparency about what data types are disclosed. You should review TurboTax's main Privacy Policy to determine if opt-out mechanisms exist elsewhere or what the current data-sharing practices are.
View change record →The updated terms now explicitly state that TurboTax and its advertising partners use cookies and tracking technologies to deliver targeted advertising on and off TurboTax sites. The policy discloses that IP addresses and device identifiers may be shared with advertising partners to show you more relevant ads, and states these practices may be considered 'targeted advertising' or 'sharing' of personal information under applicable law. You can decline third-party advertising cookies by going to 'Customize Settings,' though essential website cookies required for site functionality cannot be refused.
View change record →Users' personal information remains in TurboTax's systems according to the stated retention purposes rather than being deleted immediately after service use. The terms do not specify precise retention timelines, instead authorizing retention duration to be determined by operational and legal necessity.
How other platforms handle this
Uber retains personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and as otherwise described in this notice.
We retain personal data for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period for each category of personal data depends on the purpose fo...
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our ...
Monitoring
TurboTax has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"We retain your personal information for as long as necessary to provide you with our products and services, comply with our legal obligations, resolve disputes, and enforce our agreements. The length of time we retain your personal information depends on the type of information and the purposes for which it is used.— Excerpt from TurboTax's TurboTax Privacy Statement
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The provision operationalizes TurboTax's retention obligations by establishing a multi-factor standard—service delivery, legal compliance, dispute resolution, and agreement enforcement—rather than fixed retention schedules. This framework permits differentiated retention periods across data categories based on functional necessity.
Users' personal information remains in TurboTax's systems according to the stated retention purposes rather than being deleted immediately after service use. The terms do not specify precise retention timelines, instead authorizing retention duration to be determined by operational and legal necessity.
ConductAtlas has identified this type of provision across 17 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by TurboTax.