This analysis describes what TurboTax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes TurboTax's compliance framework with the Children's Online Privacy Protection Act (COPPA), which restricts collection of personal information from children under 13 without verifiable parental consent. The provision clarifies the company's operational posture regarding children's data collection and its remedial obligations upon discovery of non-compliant collection.
The provision establishes that TurboTax services are not designed for users under 13 and that any personal information collected from children under 13 without parental consent will be deleted upon discovery. Users and parents should understand that the service terms assume users are 13 or older.
How other platforms handle this
Uber's services are not directed to children under the age of 18. Uber does not knowingly collect personal data from children. If Uber learns that it has collected personal data from a child under 18, it will take steps to delete that data.
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you are between 13 and 18 ...
The Services are intended for users who are 13 years of age or older. If you are under 13 years of age, you are not permitted to use the Services. By using the Services, you represent and warrant that you are 13 years of age or older. If you are between 13 and 18 years of age, you may only use the S...
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"Our products and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.— Excerpt from TurboTax's TurboTax Privacy Statement
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This provision establishes TurboTax's compliance framework with the Children's Online Privacy Protection Act (COPPA), which restricts collection of personal information from children under 13 without verifiable parental consent. The provision clarifies the company's operational posture regarding children's data collection and its remedial obligations upon discovery of non-compliant collection.
The provision establishes that TurboTax services are not designed for users under 13 and that any personal information collected from children under 13 without parental consent will be deleted upon discovery. Users and parents should understand that the service terms assume users are 13 or older.
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