This analysis describes what TurboTax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes TurboTax's compliance framework with the Children's Online Privacy Protection Act (COPPA), which restricts collection of personal information from children under 13 without verifiable parental consent. The provision clarifies the company's operational posture regarding children's data collection and its remedial obligations upon discovery of non-compliant collection.
The updated privacy statement no longer describes a specific opt-out procedure for advertising cookies that was previously available. The prior version stated users could 'opt out of having your personal information used or disclosed for these purposes by sliding the toggle to No and clicking Save My Choices', but this mechanism and accompanying language are no longer present in the updated disclosure. The updated terms also no longer explicitly state that IP addresses and device identifiers may be shared with advertising partners, removing prior transparency about what data types are disclosed. You should review TurboTax's main Privacy Policy to determine if opt-out mechanisms exist elsewhere or what the current data-sharing practices are.
View change record →The updated terms now explicitly state that TurboTax and its advertising partners use cookies and tracking technologies to deliver targeted advertising on and off TurboTax sites. The policy discloses that IP addresses and device identifiers may be shared with advertising partners to show you more relevant ads, and states these practices may be considered 'targeted advertising' or 'sharing' of personal information under applicable law. You can decline third-party advertising cookies by going to 'Customize Settings,' though essential website cookies required for site functionality cannot be refused.
View change record →The provision establishes that TurboTax services are not designed for users under 13 and that any personal information collected from children under 13 without parental consent will be deleted upon discovery. Users and parents should understand that the service terms assume users are 13 or older.
How other platforms handle this
Uber's services are not directed to children under the age of 18. Uber does not knowingly collect personal data from children. If Uber learns that it has collected personal data from a child under 18, it will take steps to delete that data.
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you are between 13 and 18 ...
The Services are intended for users who are 13 years of age or older. If you are under 13 years of age, you are not permitted to use the Services. By using the Services, you represent and warrant that you are 13 years of age or older. If you are between 13 and 18 years of age, you may only use the S...
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"Our products and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.— Excerpt from TurboTax's TurboTax Privacy Statement
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This provision establishes TurboTax's compliance framework with the Children's Online Privacy Protection Act (COPPA), which restricts collection of personal information from children under 13 without verifiable parental consent. The provision clarifies the company's operational posture regarding children's data collection and its remedial obligations upon discovery of non-compliant collection.
The provision establishes that TurboTax services are not designed for users under 13 and that any personal information collected from children under 13 without parental consent will be deleted upon discovery. Users and parents should understand that the service terms assume users are 13 or older.
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