Ticketmaster · Ticketmaster Privacy Policy

Identity Document Collection for Secondary Market Sellers

High severity
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Why it matters

Providing a government-issued ID to a ticketing platform and its payment processor creates significant data sensitivity risks, particularly given Ticketmaster's history of data breaches.

Consumer impact

Ticketmaster collects extensive personal data including contact details, payment information, location, browsing behavior, health/accessibility information, and government-issued ID for secondary market sellers, sharing it broadly with event partners, commercial partners, advertising networks, and fraud screening providers. Profiling and personalization activities are conducted by default, meaning your purchase history and behavior are used to build a user profile. You can opt out of marketing and personalization through your Ticketmaster account settings, and California residents and EU/UK users have additional rights to request data deletion or portability.

Applicable agencies

  • CFPB
    KYC data collection and payment processing practices fall under CFPB jurisdiction for consumer financial data protection
    File a complaint →
  • FTC
    Collection and storage of sensitive identity documents by a consumer-facing platform is subject to FTC consumer protection oversight
    File a complaint →

Provision details

Document information
Document
Ticketmaster Privacy Policy
Entity
Ticketmaster
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001485
Document ID
CA-D-00284
Evidence Provenance
Source URL
Wayback Machine
SHA-256
1db4719df80217807def99a6c23631408d0d2e260b0c96e4f93d000551212e16
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Ticketmaster | Document: Ticketmaster Privacy Policy | Record: CA-P-001485
Captured: 2026-03-20 03:51:27 UTC | SHA-256: 1db4719df8021780…
URL: https://conductatlas.com/platform/ticketmaster/ticketmaster-privacy-policy/identity-document-collection-for-secondary-market-sellers/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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