10 Total
3 High severity
7 Medium severity
0 Low severity
Summary

Ticketmaster's privacy policy explains what personal information they collect when you buy tickets, browse their site, or contact customer support — including your name, address, payment details, location, and browsing behavior. They share this information with event organizers, advertising partners, and fraud detection services, and may use it to send you marketing messages. You have rights to access, correct, or delete your data, and you can opt out of marketing and personalization through your account settings.

Technical Summary

Ticketmaster's Privacy Policy governs the collection, use, storage, and sharing of personal information across its global ticketing platform, including data collected during ticket purchases, account creation, website/app usage, customer support interactions, and secondary market sales. The policy establishes legal bases for processing under contract performance, legitimate interests, and consent, and identifies sharing relationships with Event Partners (artists, promoters, venues), Commercial Partners, fraud screening providers (Forter), advertising partners, and government authorities. Users are granted rights including access, correction, deletion, portability, and marketing opt-out, with jurisdiction-specific supplements for California (CCPA/CPRA), EU/UK (GDPR), Australia, and other regions. The policy also discloses profiling and personalization activities, use of tracking technologies (cookies, GPS, web beacons), and collection of sensitive data including health/accessibility information and identity documents for secondary market sellers.

Evidence Provenance
Captured April 22, 2026 06:22 UTC
Document ID CA-D-000284
Version ID CA-V-000901
Wayback Machine View archived versions →
SHA-256 60439988417e5a7c8be11be6a29b5b4534f8e008c2d697713b2f8c704db37cc9
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Cryptographically signed
Institutional Analysis

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Change Timeline
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High Severity — 3 provisions
Medium Severity — 7 provisions

Cross-platform context

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Applicable Regulations

CCPA/CPRA
California, USA
CFAA
United States Federal
CAN-SPAM
United States Federal
GDPR
European Union