Provision record
T-Mobile · T-Mobile Privacy Policy · View original document ↗

Tailored Offers and Ads Program

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Document Record

What it is

Upon opt-in, T-Mobile and its partners analyze app usage, purchase history, browsing activity, precise location, and CPNI to create audience segments and insights, which may be shared with third-party brands for targeted advertising and campaign measurement.

This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that CPNI, which is subject to FCC regulatory protections under the Communications Act, is combined with precise location, browsing activity, and purchase data for advertising purposes upon opt-in, and that resulting audience segments and ad IDs may be shared with external brand partners.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, opting into Tailored Offers and Ads authorizes T-Mobile and its partners to combine CPNI, precise location, browsing activity, and purchase information to create audience profiles that are then shared with third-party brands. Participation can be withdrawn at any time through T-Mobile's Privacy Dashboard.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit T-Mobile's Privacy Dashboard and locate the Tailored Offers and Ads program controls to withdraw consent. If you were previously enrolled in Personalized Ads and Offers, you must also separately withdraw that consent through the Dashboard.

Cross-platform context

See how other platforms handle Tailored Offers and Ads Program and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you opt in to Tailored Offers and Ads, we and our partners will analyze your data including app usage, purchase info, browsing activity, precise location, and CPNI for our Tailored Offers and Ads program. We or our partners will analyze this data to create groups, like 'frequent travelers,' and insights to optimize your or others' experiences. We may use or share these groups, ad IDs, and insights with other brands to provide more tailored offers and ads, enhanced experiences, and campaign measurement.

Excerpt from T-Mobile's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: The inclusion of CPNI in this advertising program engages FCC regulations under the Communications Act, which historically required opt-in consent for use of CPNI for marketing purposes beyond the customer's existing service.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
T-Mobile Privacy Policy
Entity
T-Mobile
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015954
Document ID
CA-D-00342
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ccf2d65ee21f42ba3e5304e5c2d3cfb83e8a75d1c0d4593a391489333b916ad3
Analysis generated
July 9, 2026 09:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: T-Mobile
Document: T-Mobile Privacy Policy
Record ID: CA-P-015954
Captured: 2026-07-09 09:14:36 UTC
SHA-256: ccf2d65ee21f42ba…
URL: https://conductatlas.com/platform/t-mobile/t-mobile-privacy-policy/provision/CA-P-015954/tailored-offers-and-ads-program/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does T-Mobile's Tailored Offers and Ads Program clause do?

This provision establishes that CPNI, which is subject to FCC regulatory protections under the Communications Act, is combined with precise location, browsing activity, and purchase data for advertising purposes upon opt-in, and that resulting audience segments and ad IDs may be shared with external brand partners.

How does this clause affect you?

Under this clause, opting into Tailored Offers and Ads authorizes T-Mobile and its partners to combine CPNI, precise location, browsing activity, and purchase information to create audience profiles that are then shared with third-party brands. Participation can be withdrawn at any time through T-Mobile's Privacy Dashboard.

Is ConductAtlas affiliated with T-Mobile?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.