T-Mobile · T-Mobile Privacy Policy · View original document ↗

Biometric and Sensitive Data Collection

High severity Rare · 1 of 343 platforms
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Document Record

What it is

T-Mobile collects biometric information and other sensitive personal data categories, including financial information, health-adjacent data, and precise geolocation, subject to heightened protections under applicable law.

This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Biometric and sensitive data are among the most protected categories of personal information under state laws, and their collection by a major carrier creates significant privacy and security risks if mishandled.

Consumer impact (what this means for users)

T-Mobile collects extensive personal data including precise geolocation, network browsing activity, CPNI, biometric data, and financial information, and uses it for targeted advertising as well as sharing with affiliates, partners, and third-party data brokers. Consumers' data may be sold or shared in ways that affect their privacy and financial profile, and some data sharing persists even after account cancellation due to legal retention obligations. You can opt out of T-Mobile's Advertising & Analytics program and request deletion of your personal data by visiting https://www.t-mobile.com/privacy-center.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit https://www.t-mobile.com/privacy-center and exercise your right to limit the use of sensitive personal information including biometric data. Submit your request using the on-screen form.

Cross-platform context

See how other platforms handle Biometric and Sensitive Data Collection and similar clauses.

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Biometric data collection triggers requirements under Illinois BIPA, Texas CUBI, and Washington My Health MY Data Act, in addition to CPRA sensitive data protections; compliance teams should assess whether T-Mobile's biometric data handling includes required written consent, retention schedules, and destruction policies under each applicable state statute.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    State AGs enforce biometric privacy laws (BIPA in Illinois, CUBI in Texas) and sensitive data protections under comprehensive state privacy statutes.
    File a complaint →
  • FTC
    The FTC has issued guidance and taken enforcement actions related to biometric data practices under its consumer protection authority.
    File a complaint →

Provision details

Document information
Document
T-Mobile Privacy Policy
Entity
T-Mobile
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-00342008
Document ID
CA-D-00342
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b0f88f98f607a41544fc334cad1837b1c4e29bf8b14eab00e4e806c00535a6ca
Analysis generated
March 20, 2026 04:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: T-Mobile
Document: T-Mobile Privacy Policy
Record ID: CA-P-00342008
Captured: 2026-03-20 04:06:50 UTC
SHA-256: b0f88f98f607a415…
URL: https://conductatlas.com/platform/t-mobile/t-mobile-privacy-policy/biometric-and-sensitive-data-collection/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does T-Mobile's Biometric and Sensitive Data Collection clause do?

Biometric and sensitive data are among the most protected categories of personal information under state laws, and their collection by a major carrier creates significant privacy and security risks if mishandled.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with T-Mobile?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.