Provision record
Supabase · Supabase Privacy Policy · View original document ↗

AI Support Tool Inputs and Outputs as User Content

Medium severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

The policy states that inputs provided to Supabase's AI-powered support tools and the outputs generated in response are stored and collected as User Content as part of the Service. Users are described as having full control over what personal information they include in User Content.

ⓘ

This analysis describes what Supabase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that AI support tool interaction data, including both user prompts and system-generated responses, is retained as part of the Service's data collection. This creates a data category that may require separate assessment under GDPR, CCPA, and emerging AI governance frameworks, particularly if users inadvertently include sensitive personal information in prompts.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated policy discloses that Supabase may use business contact information, including email domains, to identify organizations for sales and marketing outreach. The policy now explicitly states that personal information will be shared with Customer.io, a marketing communications service provider. For marketing communications, the policy relies on user consent for three purposes: sending marketing messages, using approximate location information to determine relevant communications, and combining personal information from different sources for relevance determination. These three consents operate independently, meaning you can grant or withdraw any of them without affecting the others. You can manage these marketing-related consents separately through the consent mechanisms available in your account or in response to marketing communications.

View change record →

Consumer impact (what this means for users)

Under this clause, any information submitted to Supabase's AI-powered support tools is stored and treated as User Content subject to the policy's broader data retention and sharing terms. The agreement states that users have full control over what personal information they choose to include in User Content.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@supabase.com to request deletion of personal information contained in User Content, including AI support tool interaction records.

How other platforms handle this

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Skillshare Medium

When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
After registration, you may create, upload or transmit files, documents, videos, images, data or information as part of your use of the Service (collectively, "User Content"). This includes any inputs you provide to our AI-powered support tools and outputs generated in response to your inputs. User Content and any information contained in the User Content, including personal information you may have included, is stored and collected as part of the Service. You have full control of the information included in the User Content.

Excerpt from Supabase's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision implicates GDPR Article 5 (data minimization and purpose limitation) and Article 9 (special category data) where users may inadvertently submit sensitive information via AI prompts.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Supabase Privacy Policy
Entity
Supabase
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012937
Document ID
CA-D-00682
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2612a6b321182bf3baea7bed73960fe4fa4a2105a6ce3e8fcb5b9415b1db09bf
Analysis generated
May 21, 2026 03:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Supabase
Document: Supabase Privacy Policy
Record ID: CA-P-012937
Captured: 2026-05-21 03:12:55 UTC
SHA-256: 2612a6b321182bf3…
URL: https://conductatlas.com/platform/supabase/supabase-privacy-policy/provision/CA-P-012937/ai-support-tool-inputs-and-outputs-as-user-content/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Supabase's AI Support Tool Inputs and Outputs as User Content clause do?

This provision establishes that AI support tool interaction data, including both user prompts and system-generated responses, is retained as part of the Service's data collection. This creates a data category that may require separate assessment under GDPR, CCPA, and emerging AI governance frameworks, particularly if users inadvertently include sensitive personal information in prompts.

How does this clause affect you?

Under this clause, any information submitted to Supabase's AI-powered support tools is stored and treated as User Content subject to the policy's broader data retention and sharing terms. The agreement states that users have full control over what personal information they choose to include in User Content.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Supabase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Supabase.