Supabase · Supabase Privacy Policy · View original document ↗

AI Support Tool Inputs and Outputs as User Content

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Document Record

What it is

The policy states that inputs provided to Supabase's AI-powered support tools and the outputs generated in response are stored and collected as User Content as part of the Service. Users are described as having full control over what personal information they include in User Content.

This analysis describes what Supabase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that AI support tool interaction data, including both user prompts and system-generated responses, is retained as part of the Service's data collection. This creates a data category that may require separate assessment under GDPR, CCPA, and emerging AI governance frameworks, particularly if users inadvertently include sensitive personal information in prompts.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated policy discloses that Supabase may use business contact information, including email domains, to identify organizations for sales and marketing outreach. The policy now explicitly states that personal information will be shared with Customer.io, a marketing communications service provider. For marketing communications, the policy relies on user consent for three purposes: sending marketing messages, using approximate location information to determine relevant communications, and combining personal information from different sources for relevance determination. These three consents operate independently, meaning you can grant or withdraw any of them without affecting the others. You can manage these marketing-related consents separately through the consent mechanisms available in your account or in response to marketing communications.

View change record →

Consumer impact (what this means for users)

Under this clause, any information submitted to Supabase's AI-powered support tools is stored and treated as User Content subject to the policy's broader data retention and sharing terms. The agreement states that users have full control over what personal information they choose to include in User Content.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@supabase.com to request deletion of personal information contained in User Content, including AI support tool interaction records.

How other platforms handle this

Grindr Medium

Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to object to or withdraw consent for certain processi...

Strava Medium

For individuals in the United States, please also refer to our Notice For Individuals Residing In Certain US States below and the Consumer Health Data Policy.

BeReal Medium

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or port your data. EU and UK users may also have the right to object to or restrict certain processing. California residents may have the right to know, delete, corre...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
After registration, you may create, upload or transmit files, documents, videos, images, data or information as part of your use of the Service (collectively, "User Content"). This includes any inputs you provide to our AI-powered support tools and outputs generated in response to your inputs. User Content and any information contained in the User Content, including personal information you may have included, is stored and collected as part of the Service. You have full control of the information included in the User Content.

— Excerpt from Supabase's Supabase Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: This provision implicates GDPR Article 5 (data minimization and purpose limitation) and Article 9 (special category data) where users may inadvertently submit sensitive information via AI prompts. Under CCPA, AI interaction data constitutes personal information subject to disclosure, access, and deletion rights. The EU AI Act may also apply depending on how the AI support tool is classified. Enforcement authorities include EU supervisory authorities, the UK ICO, and the California Privacy Protection Agency. 2) GOVERNANCE EXPOSURE: Medium. The storage of AI tool inputs and outputs as User Content extends the data retention footprint without specifying a distinct retention period for this category. If sensitive data is submitted through AI prompts, this could create heightened obligations under GDPR Article 9 and equivalent state law frameworks. 3) JURISDICTION FLAGS: EU/EEA and UK users have data subject rights (access, erasure, portability) that may apply to AI-generated User Content. California residents have CCPA rights to know, delete, and correct. Illinois BIPA may be relevant if biometric data is inadvertently processed. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers using Supabase's AI support tools should assess whether their use of those tools may result in transmission of their own customers' personal data to Supabase, which would engage the DPA and sub-processor obligations. This may also trigger data mapping updates and vendor risk assessments. 5) COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether existing data subject rights workflows address requests relating to AI tool interaction records, and whether organizational policies prohibit employees from entering sensitive or confidential data into AI support tools. Data mapping documentation should include AI interaction data as a distinct category.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices, including undisclosed retention of AI interaction data involving consumers.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Supabase Privacy Policy
Entity
Supabase
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012937
Document ID
CA-D-00682
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2612a6b321182bf3baea7bed73960fe4fa4a2105a6ce3e8fcb5b9415b1db09bf
Analysis generated
May 21, 2026 03:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Supabase
Document: Supabase Privacy Policy
Record ID: CA-P-012937
Captured: 2026-05-21 03:12:55 UTC
SHA-256: 2612a6b321182bf3…
URL: https://conductatlas.com/platform/supabase/supabase-privacy-policy/ai-support-tool-inputs-and-outputs-as-user-content/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Supabase's AI Support Tool Inputs and Outputs as User Content clause do?

This provision establishes that AI support tool interaction data, including both user prompts and system-generated responses, is retained as part of the Service's data collection. This creates a data category that may require separate assessment under GDPR, CCPA, and emerging AI governance frameworks, particularly if users inadvertently include sensitive personal information in prompts.

How does this clause affect you?

Under this clause, any information submitted to Supabase's AI-powered support tools is stored and treated as User Content subject to the policy's broader data retention and sharing terms. The agreement states that users have full control over what personal information they choose to include in User Content.

Is ConductAtlas affiliated with Supabase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Supabase.