The policy states that inputs provided to Supabase's AI-powered support tools and the outputs generated in response are stored and collected as User Content as part of the Service. Users are described as having full control over what personal information they include in User Content.
This analysis describes what Supabase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that AI support tool interaction data, including both user prompts and system-generated responses, is retained as part of the Service's data collection. This creates a data category that may require separate assessment under GDPR, CCPA, and emerging AI governance frameworks, particularly if users inadvertently include sensitive personal information in prompts.
The updated policy discloses that Supabase may use business contact information, including email domains, to identify organizations for sales and marketing outreach. The policy now explicitly states that personal information will be shared with Customer.io, a marketing communications service provider. For marketing communications, the policy relies on user consent for three purposes: sending marketing messages, using approximate location information to determine relevant communications, and combining personal information from different sources for relevance determination. These three consents operate independently, meaning you can grant or withdraw any of them without affecting the others. You can manage these marketing-related consents separately through the consent mechanisms available in your account or in response to marketing communications.
View change record →Under this clause, any information submitted to Supabase's AI-powered support tools is stored and treated as User Content subject to the policy's broader data retention and sharing terms. The agreement states that users have full control over what personal information they choose to include in User Content.
How other platforms handle this
If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.
You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.
"After registration, you may create, upload or transmit files, documents, videos, images, data or information as part of your use of the Service (collectively, "User Content"). This includes any inputs you provide to our AI-powered support tools and outputs generated in response to your inputs. User Content and any information contained in the User Content, including personal information you may have included, is stored and collected as part of the Service. You have full control of the information included in the User Content.Excerpt from Supabase's Privacy Policy
1) REGULATORY LANDSCAPE: This provision implicates GDPR Article 5 (data minimization and purpose limitation) and Article 9 (special category data) where users may inadvertently submit sensitive information via AI prompts.
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This provision establishes that AI support tool interaction data, including both user prompts and system-generated responses, is retained as part of the Service's data collection. This creates a data category that may require separate assessment under GDPR, CCPA, and emerging AI governance frameworks, particularly if users inadvertently include sensitive personal information in prompts.
Under this clause, any information submitted to Supabase's AI-powered support tools is stored and treated as User Content subject to the policy's broader data retention and sharing terms. The agreement states that users have full control over what personal information they choose to include in User Content.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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