Stripe · Stripe Connect Platform Agreement · View original document ↗

Stripe disclaims liability for Platform acts or omissions

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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This analysis describes what Stripe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause fully insulates Stripe from legal responsibility for harm caused by a Platform's conduct, leaving the User with no recourse against Stripe for Platform-related failures.

Consumer impact (what this means for users)

Users cannot hold Stripe liable for losses or harm caused by a Platform's actions or failures in delivering services.

How other platforms handle this

Netflix Medium

NETFLIX SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS, NETFLIX SUPPORTED DEVICES, AND NETFLIX SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH OUR SERVICE).

Tinder Medium

Tinder expressly disclaims any responsibility for such Member Content.

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

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▸ View Original Clause Language DOCUMENT RECORD
"
Stripe is not responsible for, and disclaims all liability arising from or relating to: (a) any Stripe Connect Platform's acts or omissions in providing services to User or User's customers...

— Excerpt from Stripe's Stripe Connect Platform Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Stripe Connect Platform Agreement
Entity
Stripe
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-066883
Document ID
CA-D-00874
Evidence Provenance
Source URL
https://stripe.com/legal/connect-account
Wayback Machine
View archived versions →
Content hash (SHA-256)
285053180e3aa86aa2f31c6f50b34824c52dc7fb11edcaf98f2ef7727b7b48cc
Analysis generated
May 20, 2026 23:03 UTC
Methodology
summarize_document-v8
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Stripe
Document: Stripe Connect Platform Agreement
Record ID: CA-P-066883
Captured: 2026-05-20 23:03:01 UTC
SHA-256: 285053180e3aa86a…
URL: https://conductatlas.com/platform/stripe/stripe-connect-platform-agreement/provision/CA-P-066883/stripe-disclaims-liability-for-platform-acts-or-omissions/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories
Liability limitation

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Frequently Asked Questions

What does Stripe's Stripe disclaims liability for Platform acts or omissions clause do?

The clause fully insulates Stripe from legal responsibility for harm caused by a Platform's conduct, leaving the User with no recourse against Stripe for Platform-related failures.

How does this clause affect you?

Users cannot hold Stripe liable for losses or harm caused by a Platform's actions or failures in delivering services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Stripe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Stripe.