This analysis describes what StockX's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms explicitly state that automated agents, bots, APIs, and AI-based tools accessing your account on your behalf are covered by the agreement, and you are responsible for all actions those tools take. Previously, the terms referenced electronic agents more generically. The revised language directly obligates account holders for automated activity, meaning if a buy-for-me agent, API, or bot violates platform rules through your account, you bear liability for that violation. The updated terms also remove country-specific overrides that previously applied in the UK, Italy, France, Germany, Japan, and South Korea, meaning the main terms now apply uniformly across those jurisdictions without regional exemptions.
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Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
At any time for any reason, we may provide a refund, discount, or other consideration ("credits") to some or all of our users. The amount and form of such credits...are at our sole and absolute discretion.
We reserve the right to issue refunds, credits, or discounts at our sole discretion. If we issue a refund, credit, or discount, we are under no obligation to issue the same or similar refund in the future...
"StockX reserves the right, in its sole discretion and to the extent permitted by law, to refuse to accept returns or refunds and to charge restocking or handling fees for returned or abandoned items.Excerpt from StockX's Terms of Use
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The clause states: “StockX reserves the right, in its sole discretion and to the extent permitted by law, to refuse to accept returns or refunds and to charge restocking or handling fees for returned or abandoned items.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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