Provision record
StockX · StockX Terms of Use · View original document ↗

Buyer must report counterfeit items within 10 days

High severity Explicit document language Common · 297 of 352 platforms
Stay ahead of the changes
Track StockX and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what StockX's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 3, 2026

The updated terms explicitly state that automated agents, bots, APIs, and AI-based tools accessing your account on your behalf are covered by the agreement, and you are responsible for all actions those tools take. Previously, the terms referenced electronic agents more generically. The revised language directly obligates account holders for automated activity, meaning if a buy-for-me agent, API, or bot violates platform rules through your account, you bear liability for that violation. The updated terms also remove country-specific overrides that previously applied in the UK, Italy, France, Germany, Japan, and South Korea, meaning the main terms now apply uniformly across those jurisdictions without regional exemptions.

View change record →

How other platforms handle this

ActiveCampaign Medium

You must book your session for a date and time within thirty (30) days of the date of purchase, or if you are onboarding with ActiveCampaign for the Services, then within thirty (30) days after your onboarding is complete...

Revolut Medium

To meet our legal and regulatory requirements we, or someone acting for us, might sometimes need to ask for more information... Please provide this information quickly so that there is no disruption to your account...

Tinder Medium

If you believe we have taken action against your content or account in a way that does not comply with these Terms, you have the right to bring a claim for breach of contract under UK law.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you receive an item that you believe to be counterfeit, you must notify StockX in writing within 10 days of receipt.

Excerpt from StockX's Terms of Use

Provision details

Document information
Document
StockX Terms of Use
Entity
StockX
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-058096
Document ID
CA-D-00733
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4e03b1b227c217883cb3b1d479b34f8f34c8cb694a98c44eab2721e8c86c57d0
Analysis generated
July 9, 2026 06:25 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: StockX
Document: StockX Terms of Use
Record ID: CA-P-058096
Captured: 2026-07-09 06:25:17 UTC
SHA-256: 4e03b1b227c21788…
URL: https://conductatlas.com/platform/stockx/stockx-terms-of-use/provision/CA-P-058096/buyer-must-report-counterfeit-items-within-10-days/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does StockX's Buyer must report counterfeit items within 10 days clause do?

The clause states: “If you receive an item that you believe to be counterfeit, you must notify StockX in writing within 10 days of receipt.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with StockX?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by StockX.