Provision record
Steam · Steam Subscriber Agreement · View original document ↗

Valve Not Liable For Unauthorized Account Use

High severity Explicitdocumentlanguage Common · 291 of 352 platforms
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This analysis describes what Steam's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

High Apr 18, 2026

The updated agreement no longer explicitly discloses that Steam Wallet funds held by Japanese users will expire six months after being added, or that expiration dates can be reviewed in the Steam Wallet. The removal of this disclosure eliminates the transparency mechanism previously available to Japanese subscribers regarding fund expiration timelines and monitoring options. Japanese law may still impose expiration requirements on stored funds regardless of contractual disclosure, but the agreement no longer notifies users of this expiration mechanism.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

How other platforms handle this

Netflix Medium

Netflix is not obligated to credit or discount a subscription for holds placed on the account by either a representative of Netflix or by the automated processes of Netflix.

Datadog Medium

Datadog will not be responsible for failures to fulfill any obligations due to causes beyond its control.

Instacart Medium

We are not responsible or liable if you or anyone else fails to obtain proper consent or authorization from a Recipient.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Unless it results from Valve's negligence or fault, Valve is not responsible for the use of your Account by a person who fraudulently used your login and password without your permission.

Excerpt from Steam's Subscriber Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Steam Subscriber Agreement
Entity
Steam
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-029781
Document ID
CA-D-00181
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a48c504d9332997c76ae325e1e850bd8a71b90c3047d8b060770411f740081f4
Analysis generated
May 10, 2026 16:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Steam
Document: Steam Subscriber Agreement
Record ID: CA-P-029781
Captured: 2026-05-10 16:03:09 UTC
SHA-256: a48c504d9332997c…
URL: https://conductatlas.com/platform/steam/steam-subscriber-agreement/provision/CA-P-029781/valve-not-liable-for-unauthorized-account-use/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Steam's Valve Not Liable For Unauthorized Account Use clause do?

The clause states: “Unless it results from Valve's negligence or fault, Valve is not responsible for the use of your Account by a person who fraudulently used your login and password without your permission.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.

Is ConductAtlas affiliated with Steam?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Steam.