Provision record
State Farm · State Farm Privacy Policy · View original document ↗

Data Retention Following Mobile Account Deletion Request

Medium severity High confidence Explicit document language Common · 289 of 352 platforms
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Document Record

What it is

Even if you delete your account in the State Farm mobile app, State Farm can continue to hold your personal information for business reasons, and deletion applies only to the app account credentials, not to your underlying insurance or financial accounts.

ⓘ

This analysis describes what State Farm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The scope of account deletion is narrower than consumers may expect: deleting your mobile app account does not erase your personal data from State Farm's systems, and the business purpose retention basis is broadly stated without defined time limits.

Consumer impact (what this means for users)

Requesting deletion of your State Farm mobile app account removes only the app login credentials, not your underlying personal information held by State Farm, which may be retained indefinitely for broadly stated legal, auditing, regulatory, and business purposes.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    To request broader data deletion beyond the mobile app account, write to State Farm's Office of Privacy at the address above. California residents may also have additional deletion rights under the CCPA, which are addressed in State Farm's separate California Privacy Rights notice at statefarm.com.

How other platforms handle this

Google Cloud Medium

You and your organization's administrator can access several types of Service Data directly from Google Cloud, including your account information, billing contact information, payment and transaction information, as well as product and communication settings and configurations.

Notion Medium

Request Deletion of your information, subject to certain exceptions prescribed by law.

Square Medium

to request that your data be transferred to a third party (data portability)

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Some operating system developers, such as Apple, allow mobile application users to request deletion of accounts created within an application. If you request deletion of your account, State Farm may still retain your information for legal, auditing, regulatory and business purposes. Retention periods vary according to specific legal, auditing, regulatory and business needs. A request to delete an account within the mobile application only applies to the credentials and account you created within the Application and not to any other accounts you may have with State Farm.

Excerpt from State Farm's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The CPRA grants California consumers a right to deletion of personal information subject to enumerated exceptions, including legal obligation and internal use exceptions.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
FCRA
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
State Farm Privacy Policy
Entity
State Farm
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-007559
Document ID
CA-D-00597
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f2ccf7b683bd01b58b07475a3f1bd9b1cef53966b7e4e17b8f3596adbeb0120b
Analysis generated
May 7, 2026 08:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: State Farm
Document: State Farm Privacy Policy
Record ID: CA-P-007559
Captured: 2026-05-07 08:30:05 UTC
SHA-256: f2ccf7b683bd01b5…
URL: https://conductatlas.com/platform/state-farm/state-farm-privacy-policy/provision/CA-P-007559/data-retention-following-mobile-account-deletion-request/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does State Farm's Data Retention Following Mobile Account Deletion Request clause do?

The scope of account deletion is narrower than consumers may expect: deleting your mobile app account does not erase your personal data from State Farm's systems, and the business purpose retention basis is broadly stated without defined time limits.

How does this clause affect you?

Requesting deletion of your State Farm mobile app account removes only the app login credentials, not your underlying personal information held by State Farm, which may be retained indefinitely for broadly stated legal, auditing, regulatory, and business purposes.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with State Farm?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by State Farm.