55 Total
14 High severity
33 Medium severity
8 Low severity

Key Facts

When may State Farm retain a customer's information even after the customer requests deletion of their account?
State Farm may still retain a customer's information for legal, auditing, regulatory, and business purposes even after the customer requests deletion of their account.
What does a request to delete an account within the mobile application apply to?
A request to delete an account within the mobile application applies only to the credentials and account created within the application, not to any other accounts the customer may have with State Farm.
When may State Farm disclose California residents' customer information to third parties?
State Farm may, in certain circumstances, disclose California residents' customer information as well as other personal or privileged information subsequently collected to third parties without the customer's authorization, as permitted by law.
What does State Farm contractually require any person or organization providing products or services on its behalf to do?
State Farm contractually requires any person or organization providing products or services on its behalf to protect State Farm customer information.
How do customers permit State Farm to limit sharing of their information?
State Farm permits customers to limit sharing of their driving record, claim history with other companies, and credit information by contacting their State Farm agent or calling 1-800-865-6035.
How can customers limit sharing of their driving record, claim history with other companies, and credit information?
State Farm permits customers to limit sharing of their driving record, claim history with other companies, and credit information by contacting their State Farm agent or calling 1-800-865-6035.
What will State Farm do if a material change is made to the Notice?
If a material change is made to the Notice, State Farm will make a revised version of the Notice of Privacy Policy available to the customer.
When does State Farm share customer medical information within the State Farm family of companies?
State Farm does not share customer medical information within the State Farm family of companies unless the customer expressly authorizes it, it is permitted or required by law, or the customer's insurance policy contract allows it.
What does State Farm use precise location data to do when a customer participates in and grants permissions for Drive Safe & Save® or Steer Clear®?
State Farm uses precise location data to accurately record trip information when a customer participates in and grants permissions for Drive Safe & Save® or Steer Clear®.
Does State Farm sell customer information?
State Farm does not sell customer information.
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Summary

State Farm does not sell your personal information and requires any company working on its behalf to protect it. However, even if you delete your account—especially through the mobile app—State Farm may still keep your information for legal, regulatory, and business reasons, and your other State Farm accounts are unaffected by an in-app deletion. You can limit the sharing of your driving record, claim history, and credit information by contacting your agent or calling 1-800-865-6035.

Analysis

This privacy policy establishes how State Farm collects, uses, shares, and retains customer information. It sets a categorical prohibition on the sale of customer information and restricts third parties acting on State Farm's behalf from using that information for their own marketing purposes, while contractually binding those third parties to protect it. Precise location data is collected when customers participate in and grant permissions for Drive Safe & Save® or Steer Clear®. Medical information within the State Farm corporate family may not be shared without express customer authorization, a legal basis, or a permissive insurance policy contract. Data retention continues for legal, auditing, regulatory, and business purposes even following an account deletion request, and an in-app deletion removes only app-specific credentials, not any other State Farm accounts.

What this means for you

As an individual user, your medical information cannot be shared within the State Farm corporate family without your express authorization unless law or your insurance contract permits it, and your information will not be sold or used by third parties for their own marketing. If you participate in Drive Safe & Save® or Steer Clear® and grant the required permissions, State Farm will collect your precise location data. An account deletion request does not guarantee full erasure—State Farm may retain your information for legal, auditing, regulatory, and business purposes, and deleting your account inside the mobile app removes only your app credentials and app account, not your other State Farm accounts. To limit sharing of your driving record, claim history with other companies, and credit information, you can contact your State Farm agent or call 1-800-865-6035.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

Featured, High severity
Featured, Medium severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

55 provisions
12 featured
8 clause types
14 high severity
Disclosure and Transparency Requirements 1 1 high
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Mapped Governance Frameworks

CCPA/CPRA
California, USA
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
FCRA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured May 5, 2026 06:23 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000597
Version ID CA-V-001271
SHA-256 47dc16a2b94105aa5b0ddcb565585f0f6b0103844333f36f7c082536142ce056
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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