8 Total
2 High severity
3 Medium severity
3 Low severity
Summary

This document establishes the terms of use governing access to and use of Starbucks' website and mobile application, including ordering, rewards programs, and user-generated content. The agreement includes a mandatory arbitration clause and class action waiver that require disputes between users and Starbucks to be resolved through binding arbitration rather than litigation, with an opt-out provision available within 30 days of initial acceptance. The terms also establish Starbucks' data collection, use, and sharing practices as referenced in the company's Privacy Notice.

Technical / Legal Breakdown

This document governs user access to and use of all Starbucks Corporation websites and mobile applications, establishing a contractual relationship under Washington State law with disputes resolved through binding arbitration. The terms authorize Starbucks to collect user-submitted content under a broad royalty-free license, limit liability to the greater of amounts paid in the prior twelve months or one hundred dollars, and disclaim all warranties to the fullest extent permitted by law. The mandatory arbitration clause with class action waiver represents a significant restriction on consumer legal recourse; the intellectual property license granted over user-submitted content is broad in scope, though applicable law may constrain enforcement in some jurisdictions. The terms engage consumer protection frameworks administered by the FTC, and California-specific provisions including a CCPA-referenced privacy notice and Shine the Light law disclosure create heightened compliance considerations for that resident population; Washington State law governs interpretation but arbitration carve-outs and consumer protection statutes may limit enforceability of certain provisions depending on jurisdiction.

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High — 2 provisions
Medium — 3 provisions
Low — 3 provisions

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Mapped Governance Frameworks

FAA
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured May 5, 2026 06:29 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000624
Version ID CA-V-001280
SHA-256 00077295d94b4e10530d517ff8df4a1976b72f69c2fc10a2cbbe6437f34fe710
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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