Squarespace · Squarespace Terms of Service · View original document ↗

Refunds Only At Squarespace Discretion Or Legal Requirement

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
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This analysis describes what Squarespace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who cancel Paid Services have no contractual right to a refund; any refund is entirely at Squarespace's sole discretion unless applicable law mandates otherwise.

Consumer impact (what this means for users)

Users are not entitled to a refund upon cancellation of Paid Services; a refund may be issued only in Squarespace's sole discretion or as legally required.

How other platforms handle this

Google Cloud Medium

Refunds given by Google for billing inaccuracies under this Section will only be in the form of credit for the Services.

Writer Medium

We reserve the right to issue refunds, credits, or discounts at our sole discretion. If we issue a refund, credit, or discount, we are under no obligation to issue the same or similar refund in the future...

Whatnot Medium

Seller will bear the financial costs and responsibilities of issuing refunds to Buyers, and Whatnot is not responsible or liable to the applicable Buyers or any third party for any such refunds.

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▸ View Original Clause Language DOCUMENT RECORD
"
While you may cancel any Paid Services at any time, you won't be issued a refund except in our sole discretion, or if legally required.

— Excerpt from Squarespace's Squarespace Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Squarespace Terms of Service
Entity
Squarespace
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-050634
Document ID
CA-D-00568
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8c1008b7002b1c17faa6d73a6fbfe4b6f2113ddec20224a0206e98507380a0ef
Analysis generated
May 7, 2026 07:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Squarespace
Document: Squarespace Terms of Service
Record ID: CA-P-050634
Captured: 2026-05-07 07:31:39 UTC
SHA-256: 8c1008b7002b1c17…
URL: https://conductatlas.com/platform/squarespace/squarespace-terms-of-service/provision/CA-P-050634/refunds-only-at-squarespace-discretion-or-legal-requirement/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Squarespace's Refunds Only At Squarespace Discretion Or Legal Requirement clause do?

Users who cancel Paid Services have no contractual right to a refund; any refund is entirely at Squarespace's sole discretion unless applicable law mandates otherwise.

How does this clause affect you?

Users are not entitled to a refund upon cancellation of Paid Services; a refund may be issued only in Squarespace's sole discretion or as legally required.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with Squarespace?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Squarespace.