Provision record
Spotify · Spotify Terms and Conditions · View original document ↗

Prorated Refund for Permanently Discontinued Paid Subscription

Common · 172 of 343 platforms
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This analysis describes what Spotify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Gumroad

the Buyer will not be eligible for a prorated refund of any portion of the Subscription price paid for the then-current Subscription Period.

Canva

If you're on a paid subscription and Canva discontinues the Service you're using during your subscription, Canva will migrate or make available to you a substantially similar service provided by Canva (if available) and if it’s unable to do so, Canva will provide you a pro-rata refund of fees prepai...

Hims & Hers

If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you have prepaid fees directly to Spotify for a Paid Subscription that Spotify permanently discontinues prior to the end of your Prepaid Period (as that term is defined in the "Payments and cancellations" section below), Spotify will refund you the prorated portion of the prepaid fees for the Pre-Paid Period after such discontinuation. Your account and billing information must be up to date in order for us to refund you.

Excerpt from Spotify's Terms and Conditions

Provision details

Document information
Document
Spotify Terms and Conditions
Entity
Spotify
Date stated by the document
Sept. 4, 2026
As printed in Spotify’s text (version CA-V-007553), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-000645, captured April 19, 2026
Record ID
CA-P-019137
Document ID
CA-D-000035
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000645)
b0ecf48fbf672cf5c3f4e8ef5237bc05cdc24eed6b3c0a987b45116edfc4000b
Analysis generated
April 28, 2026 08:42 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000645, captured April 19, 2026 (checked Oct. 6, 2026)
Not the current version. The document's current version is CA-V-007553, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Spotify
Document: Spotify Terms and Conditions
Record ID: CA-P-019137
Version: CA-V-000645
Captured: 2026-04-19 06:03:44 UTC
SHA-256: b0ecf48fbf672cf5…
URL: https://conductatlas.com/platform/spotify/spotify-terms-and-conditions/provision/CA-P-019137/prorated-refund-for-permanently-discontinued-paid-subscription/
Accessed: Nov. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Spotify's Prorated Refund for Permanently Discontinued Paid Subscription clause do?

The clause states: “If you have prepaid fees directly to Spotify for a Paid Subscription that Spotify permanently discontinues prior to the end of your Prepaid Period (as that term is defined in the "Payments and cancellations" section below), Spotify will refund you the prorated portion of the prepaid fees for the Pre-Paid …”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Spotify?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Spotify.