Provision record
Spotify · Spotify Terms and Conditions · View original document ↗

Exclusion of Indirect and Consequential Damages

High confidence Common · 281 of 343 platforms
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This analysis describes what Spotify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The exclusion eliminates the categories of damages most likely to represent a user's actual loss from service failures, including lost data and lost profits, regardless of whether such losses are direct or indirect.

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Interpretive note: The excerpt is truncated after item (2); additional excluded categories or qualifying conditions may exist in the full clause but cannot be confirmed from the provided text.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

A user cannot recover from Spotify for indirect, special, incidental, punitive, exemplary, or consequential damages, nor for any loss of use, data, business, or profits, even where those losses are direct.

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Kling AI

We may be unable to fulfill certain data requests for legitimate reasons, such as protecting trade secrets, intellectual property, or complying with legal obligations.

Credit Karma

Credit Karma makes no guarantees to you on credit improvement or performance.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL SPOTIFY...BE LIABLE FOR (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (2) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS (WHETHER DIRECT OR INDIRECT)...

Excerpt from Spotify's Terms and Conditions

Provision details

Document information
Document
Spotify Terms and Conditions
Entity
Spotify
Date stated by the document
Sept. 4, 2026
As printed in Spotify’s text (version CA-V-007553), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-000645, captured April 19, 2026
Record ID
CA-P-019189
Document ID
CA-D-000035
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000645)
b0ecf48fbf672cf5c3f4e8ef5237bc05cdc24eed6b3c0a987b45116edfc4000b
Analysis generated
April 28, 2026 08:42 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000645, captured April 19, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007553, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Spotify
Document: Spotify Terms and Conditions
Record ID: CA-P-019189
Version: CA-V-000645
Captured: 2026-04-19 06:03:44 UTC
SHA-256: b0ecf48fbf672cf5…
URL: https://conductatlas.com/platform/spotify/spotify-terms-and-conditions/provision/CA-P-019189/exclusion-of-indirect-and-consequential-damages/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Spotify's Exclusion of Indirect and Consequential Damages clause do?

The exclusion eliminates the categories of damages most likely to represent a user's actual loss from service failures, including lost data and lost profits, regardless of whether such losses are direct or indirect.

How does this clause affect you?

A user cannot recover from Spotify for indirect, special, incidental, punitive, exemplary, or consequential damages, nor for any loss of use, data, business, or profits, even where those losses are direct.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Spotify?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Spotify.