This analysis describes what Spotify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause allocates risk for service interruptions by carving out Spotify's liability exposure for disruptions attributable to external events or actors outside the service provider's operational control, thereby defining the scope of Spotify's performance obligations.
Users cannot obtain refunds or pursue liability claims against Spotify for service unavailability when the underlying cause is government action, third-party interference, or force majeure events. The provision narrows the circumstances under which Spotify bears financial responsibility for service failures.
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You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.
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"These Terms are between you and Spotify USA Inc., 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, NY, 10007... Spotify has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other Spotify Service outages or failures that are caused by the actions of government authorities, other third parties, or events beyond our control.— Excerpt from Spotify's Spotify Terms and Conditions
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The clause allocates risk for service interruptions by carving out Spotify's liability exposure for disruptions attributable to external events or actors outside the service provider's operational control, thereby defining the scope of Spotify's performance obligations.
Users cannot obtain refunds or pursue liability claims against Spotify for service unavailability when the underlying cause is government action, third-party interference, or force majeure events. The provision narrows the circumstances under which Spotify bears financial responsibility for service failures.
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