This analysis describes what Sony PlayStation's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes the scope of communication data collection across multiple service channels. This delineates what categories of user-submitted communications PlayStation may process and retain as part of service operations and customer support.
Users who engage with voice or text communication features consent to collection and recording of those communications under the terms of the policy. The authorization applies to both peer-to-peer messaging and direct support interactions with PlayStation.
How other platforms handle this
"Content" means anything you or your Customers create or make available through the Service in connection with your Account, including your intellectual property (e.g. trademarks, trade names, service marks, and copyrighted works); the products or services you offer (e.g., courses, coaching, members...
By posting, uploading, inputting, providing or submitting your Content you grant Kit, its affiliated companies and necessary sublicensees permission to use your Content in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, trans...
By submitting, sharing, or otherwise making User-Generated Content available through any of the Licensed Products, including by submitting User-Generated Content using UEFN, you grant Epic a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, worldwide license to use, reproduce, modi...
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"When you use voice or text messaging, blogs, surveys, user-generated content, activity streams, or social media, we may first collect the information you enter into the feature. We may also record calls you make to PlayStation Support.— Excerpt from Sony PlayStation's PlayStation Privacy Policy
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The provision establishes the scope of communication data collection across multiple service channels. This delineates what categories of user-submitted communications PlayStation may process and retain as part of service operations and customer support.
Users who engage with voice or text communication features consent to collection and recording of those communications under the terms of the policy. The authorization applies to both peer-to-peer messaging and direct support interactions with PlayStation.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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