PlayStation Privacy Policy

This document is Sony Interactive Entertainment LLC's (SIE) US-facing Privacy Policy, governing the collection, use, sharing, and retention of personal information across PlayStation consoles, apps, websites, games, and related services, with user consent established through continued use of those services. The policy states that SIE collects an extensive range of data categories including device identifiers, network identifiers, location data, gameplay behavior (including in-game actions and offline play), voice and text communications, biometric identifiers, payment information, and inferences drawn from all of the above, and the terms authorize sharing this data with Sony group companies, third-party business partners, advertising networks, and service providers for purposes including targeted advertising, analytics, and product development. Notably, the policy asserts that voice communications may be recorded and reviewed, that detailed behavioral and gameplay telemetry is collected even in offline contexts, and that inferences and profiles derived from user data may be shared with advertising partners; the policy also states that California residents may opt out of the 'sale' or 'sharing' of personal information for cross-context behavioral advertising, which interacts directly with the California Consumer Privacy Act and its amendments under the CPRA. The policy engages GDPR for non-US users (addressed in supplemental sections), COPPA for users under 13 (child accounts with parental controls), the California Consumer Privacy Act and CPRA for California residents, and general FTC Act unfair or deceptive practices standards; the breadth of data collected across console, network, and behavioral dimensions, combined with the scope of third-party sharing for advertising purposes, creates material compliance surface area across multiple US state privacy laws now in effect, including Virginia, Colorado, and Connecticut frameworks, though the policy's explicit state-specific rights disclosures focus primarily on California.