Provision record
SoFi · SoFi Terms of Service · View original document ↗

AI Coach responses may be incorrect and not relied upon for advice

High severity High confidence Explicit document language Common · 216 of 352 platforms

Key Facts

What does SoFi require users to verify?
SoFi requires users to verify important details and not rely on SoFi Coach for financial, legal, investment, tax, or other professional advice.
What should users not rely on SoFi Coach for?
SoFi requires users to verify important details and not rely on SoFi Coach for financial, legal, investment, tax, or other professional advice.
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This analysis describes what SoFi's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause contractually bars users from treating SoFi Coach as a source of professional advice, which limits SoFi's exposure while placing verification responsibility on the user.

Interpretive note: The excerpt contains an additional independent proposition—that AI-generated responses may be incorrect, incomplete, or inconsistent with account information—which was omitted from the canonical claim as a secondary disclosure rather than the primary legal obligation.

Recent Activity

This document changed recently

Medium Aug 5, 2026

The updated terms establish new conditions for SoFi's referral promotion that became effective on August 5, 2026. New account holders must now deposit $500 or more (rather than $50) within 21 days to qualify for the $50 Standard Bonus. For those subscribing to SoFi Plus, the terms now explicitly require that the $10/month payment be processed and validated by SoFi within the same 21-day window. Under the revised promotion period running through September 30, 2026, these higher activation thresholds apply to all new referrals.

View change record →
Medium Aug 1, 2026

The updated terms accelerate the referral promotion deadline to August 4, 2026, and impose tighter timing requirements on eligible recipients: accounts must open before the promotion ends, and deposits must settle within 21 days of both opening the link and registering or logging in as a SoFi user. This creates a more compressed eligibility window than the previous 21-day window measured from clicking the link alone. For SoFi Plus members, the updated terms now state that SoFi will automatically enable Overdraft Protection linking individual checking accounts to individual savings accounts (and joint accounts to joint accounts), allowing available savings to cover checking overdrafts without fees. You can disable Overdraft Protection at any time through the SoFi app or website, and funds applied to overdraft protection are limited to savings deposits not allocated to a Vault.

View change record →
Medium Jul 14, 2026

The updated terms establish a time-limited referral promotion running through September 30, 2026, with new eligibility criteria for referrers. To qualify for the higher $75 bonus, referrers must maintain either $100 in combined Invest assets or an eligible direct deposit at the time the referred recipient enrolls. Referrers who do not meet these criteria will receive a lower $50 bonus. The terms also restrict bonuses to new Self-Directed Account openings only, excluding Automated Invest and IRA accounts from referral rewards. Referrals must be completed within the promotion period or they become ineligible. You should verify your account meets the stated asset or direct deposit requirements if you intend to participate in the referral program before the September 30 deadline.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 921 other provisions on other platforms.

Consumer impact (what this means for users)

The reader is contractually obligated not to rely on SoFi Coach for financial, legal, investment, tax, or other professional advice, and must independently verify important details.

How other platforms handle this

Tinder Medium

Tinder may itself use or offer to You certain software-enabled technology utilizing artificial intelligence or machine learning systems ("AI Technology") as part of the Services.

ActiveCampaign Medium

Due to the nature of the AI Features, generated Marketing Content may not be unique across users and the AI Features may generate the same or similar Marketing Content for other users.

Walmart Medium

the Output from the Generative AI Features may not be unique across users, and the Generative AI Features may generate or return the same or similar Output to Walmart or a third party

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
AI-generated responses may be incorrect, incomplete, or inconsistent with information available in your account. You agree to verify important details and not rely on SoFi Coach for financial, legal, investment, tax, or other professional advice.

Excerpt from SoFi's Terms of Service

Provision details

Document information
Document
SoFi Terms of Service
Entity
SoFi
Document last updated
March 14, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-024594
Document ID
CA-D-00105
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ab5c11080bb78e87ead66b954636184a13f01c48bb6ccfd881844e0ecee7c465
Analysis generated
July 9, 2026 03:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: SoFi
Document: SoFi Terms of Service
Record ID: CA-P-024594
Captured: 2026-07-09 03:58:33 UTC
SHA-256: ab5c11080bb78e87…
URL: https://conductatlas.com/platform/sofi/sofi-terms-of-service/provision/CA-P-024594/ai-coach-responses-may-be-incorrect-and-not-relied-upon-for-advice/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does SoFi's AI Coach responses may be incorrect and not relied upon for advice clause do?

This clause contractually bars users from treating SoFi Coach as a source of professional advice, which limits SoFi's exposure while placing verification responsibility on the user.

How does this clause affect you?

The reader is contractually obligated not to rely on SoFi Coach for financial, legal, investment, tax, or other professional advice, and must independently verify important details.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 216 platforms. See the full comparison.

Is ConductAtlas affiliated with SoFi?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by SoFi.