Snowflake · Snowflake Terms of Service · View original document ↗

Customer Indemnification Obligation

High severity Uncommon · 10 of 325 platforms
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Document Record

What it is

If someone sues Snowflake because of data you stored or how you used the platform, you are legally required to pay Snowflake's legal costs and any damages — this is a broad financial obligation that applies to any data you bring onto the platform.

This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This indemnification clause is unusually broad because it covers all Customer Data and any violation of applicable law, meaning customers bear full legal and financial risk for their own data compliance failures even when using Snowflake's infrastructure.

Consumer impact (what this means for users)

If a third party sues Snowflake because of data you loaded into the platform — including data breach claims, IP infringement, or regulatory violations — you are contractually required to pay Snowflake's defense costs and any resulting judgments against them.

How other platforms handle this

Supabase Medium

Customer shall not use the Services for any purposes beyond the scope of the access granted in this Agreement. Customer shall not at any time, directly or indirectly, and shall not permit any Authorized Users to: (i) copy, modify, or create derivative works of any Supabase IP, whether in whole or in...

Fly.io Medium

You agree to indemnify, defend, and hold harmless Fly.io, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, y...

T-Mobile Medium

You agree to defend, indemnify, and hold us and our directors, officers, and employees harmless from any claims arising out of use of the Services, Products, or Devices, breach of the Agreement, or violation of any laws or regulations, or the rights of any third party by you, any person on your acco...

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer will indemnify, defend, and hold harmless Snowflake and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Data; (b) Customer's use of the Services in violation of this Agreement; (c) Customer's violation of applicable law; or (d) Customer's products or services.

— Excerpt from Snowflake's Snowflake Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: This provision engages general contract law indemnification principles enforceable in most US jurisdictions under applicable state law. It also intersects with GDPR Art. 82 (controller-processor allocation of liability for data protection violations) and CCPA §1798.150 (breach liability). Where customers process personal data under a DPA, indemnification provisions must be read in conjunction with processor liability allocation in that instrument. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair contract terms in B2B technology agreements that disproportionately shift liability to customers without adequate disclosure.
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Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Snowflake Terms of Service
Entity
Snowflake
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 8, 2026
Record ID
CA-P-005808
Document ID
CA-D-00697
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b1362757c08a0f62f3eb6d5a49a623811d21e1d967a35defb6f4f52291a76e54
Analysis generated
May 8, 2026 00:45 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Snowflake
Document: Snowflake Terms of Service
Record ID: CA-P-005808
Captured: 2026-05-08 00:45:24 UTC
SHA-256: b1362757c08a0f62…
URL: https://conductatlas.com/platform/snowflake/snowflake-terms-of-service/customer-indemnification-obligation/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Snowflake's Customer Indemnification Obligation clause do?

This indemnification clause is unusually broad because it covers all Customer Data and any violation of applicable law, meaning customers bear full legal and financial risk for their own data compliance failures even when using Snowflake's infrastructure.

How does this clause affect you?

If a third party sues Snowflake because of data you loaded into the platform — including data breach claims, IP infringement, or regulatory violations — you are contractually required to pay Snowflake's defense costs and any resulting judgments against them.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.

Is ConductAtlas affiliated with Snowflake?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Snowflake.