If someone sues Snowflake because of data you stored or how you used the platform, you are legally required to pay Snowflake's legal costs and any damages — this is a broad financial obligation that applies to any data you bring onto the platform.
This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This indemnification obligation allocates financial and legal risk to the customer for certain categories of claims. It establishes that customers bear responsibility for defending Snowflake against third-party claims connected to customer data, customer conduct, or customer-developed products.
Changed from one-way Customer indemnification for multiple grounds to mutual IP indemnification only, significantly narrowing Customer's indemnification obligations and adding reciprocal Snowflake obligation.
View full change record →If a third party sues Snowflake because of data you loaded into the platform — including data breach claims, IP infringement, or regulatory violations — you are contractually required to pay Snowflake's defense costs and any resulting judgments against them.
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"Customer will indemnify, defend, and hold harmless Snowflake and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Data; (b) Customer's use of the Services in violation of this Agreement; (c) Customer's violation of applicable law; or (d) Customer's products or services.— Excerpt from Snowflake's Snowflake Terms of Service
(1) REGULATORY FRAMEWORK: This provision engages general contract law indemnification principles enforceable in most US jurisdictions under applicable state law. It also intersects with GDPR Art. 82 (controller-processor allocation of liability for data protection violations) and CCPA §1798.150 (breach liability). Where customers process personal data under a DPA, indemnification provisions must be read in conjunction with processor liability allocation in that instrument. (2)
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This indemnification obligation allocates financial and legal risk to the customer for certain categories of claims. It establishes that customers bear responsibility for defending Snowflake against third-party claims connected to customer data, customer conduct, or customer-developed products.
If a third party sues Snowflake because of data you loaded into the platform — including data breach claims, IP infringement, or regulatory violations — you are contractually required to pay Snowflake's defense costs and any resulting judgments against them.
ConductAtlas has identified this type of provision across 12 platforms. See the full comparison.
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