Snowflake updated its Terms of Service on May 14, 2026 with predominantly formatting and navigation changes. The document reorganized website navigation elements, removed references to several developer programs and ROI content, and modified the legal notice email address from a generic support address to legalnotices@snowflake.com. The substantive contractual terms of the agreement remained materially unchanged; the modifications primarily affect how the document is structured and presented online.
The updated terms contain minimal substantive changes to consumer rights or obligations. The primary modifications are administrative: the email address for legal notifications changed to legalnotices@snowflake.com, and website navigation elements were reorganized. These changes do not materially alter how the agreement applies to users or what obligations consumers must fulfill.
The updated Terms of Service on May 14, 2026 are primarily a website and administrative update. The only potentially material change is the email address for legal notifications, which ensures that users and counterparties can correctly deliver legally required notices. The removal of developer program marketing content and navigation reorganization do not affect the substantive terms governing service delivery or consumer rights.
Email address for legal notices changed to legalnotices@snowflake.com
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This update is primarily administrative and editorial in nature. The legal notification email change is a procedural update that affects where legal notices should be directed, but does not alter substantive contractual rights or obligations. The removal of marketing content and program references does not create new compliance obligations. No regulatory framework changes appear triggered by these modifications. Institutional review is not indicated unless organizational processes specifically reference the prior email address for legal notice delivery.
Full compliance analysis
Obligation analysis, escalation trigger, board language, and recommended action.
Monitor: regulatory citations + obligations. Compliance: full compliance memo.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002083.
New provision provides termination-for-convenience rights to both parties and establishes a 30-day data export window, which is significant for customer data portability and business continuity.
Removal of explicit unilateral modification rights suggests Snowflake may have moved these terms elsewhere or eliminated blanket modification authority, but the absence requires customer scrutiny of current amendment procedures.
Added explicit restrictions on external disclosure of Usage Data, requiring aggregation and de-identification, while removing the clarification that Usage Data excludes Customer Data.
Changed from mutual liability cap to Snowflake-specific cap, and replaced 'EACH PARTY'S TOTAL CUMULATIVE LIABILITY' language with 'SNOWFLAKE'S AGGREGATE LIABILITY', creating asymmetric liability exposure.
Expanded exclusion list to explicitly include 'LOSS OF USE, LOST DATA, LOST PROFITS, FAILURE OF SECURITY MECHANISMS, INTERRUPTION OF BUSINESS' and added 'RELIANCE' damages, providing more specific carve-outs.
Broadened suspension grounds from specific enumerated circumstances to any violation of the Agreement, and expanded scope to include User accounts, while explicitly removing requirement for advance notice.
Removed emphasis on Customer's retention of intellectual property rights and replaced 'limited, non-exclusive, royalty-free license to use...solely to provide' with broader 'right to host, copy, transmit, display, and otherwise use' language.
Changed from one-way Customer indemnification for multiple grounds to mutual IP indemnification only, significantly narrowing Customer's indemnification obligations and adding reciprocal Snowflake obligation.
Added new restrictions on sharing, reselling, or leasing the Services (items a-b), while adding User-specific compliance obligations and restructuring enumerated prohibitions.
Expanded jurisdiction scope to include 'state or federal courts' instead of just 'courts', and changed from 'personal jurisdiction' to 'exclusive' jurisdiction with broader procedural scope.
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