This analysis describes what Snapchat's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap applies to all claims in aggregate, meaning no matter how many or how serious the claims, the maximum financial exposure Snapchat faces is a nominal dollar amount for most users who pay nothing.
The updated terms state that Snapchat may now require age verification before you use the Services, expanding on prior language that only referenced minimum age requirements. The terms also revise content moderation procedures, stating that Snap's decision to restrict, suspend, or terminate accounts is made in its sole discretion, though expanded appeal and complaint procedures are now described in more detail through the Snapchat Moderation, Enforcement, and Appeals Explainer and Support Site. The terms also add references to jurisdiction-specific online platform safety laws and direct users to the Transparency Hub for information on how Snap complies with those laws where applicable. You can review appeal options and compliance procedures through the resources linked in the Terms, and you may be able to challenge account restrictions if you believe they violate applicable law in your jurisdiction.
View change record →If Snapchat causes harm, the reader's maximum possible recovery is limited to the greater of $100 or their last 12 months of payments to Snapchat.
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"IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE DATE OF THE ACTIVITY GIVING RISE TO THE CLAIM.Excerpt from Snapchat's Terms of Service
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This cap applies to all claims in aggregate, meaning no matter how many or how serious the claims, the maximum financial exposure Snapchat faces is a nominal dollar amount for most users who pay nothing.
If Snapchat causes harm, the reader's maximum possible recovery is limited to the greater of $100 or their last 12 months of payments to Snapchat.
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