The Memories data storage service is provided without a guarantee of availability or content preservation, and Snap reserves the right to set or change storage limits and content eligibility restrictions in its sole discretion.
This analysis describes what Snapchat's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision disclaims any reliability or permanence obligation for the Memories storage feature, and reserves unilateral authority to change storage limits or content eligibility without stated notice requirements, which may affect users who depend on Memories as a primary content archive.
The updated terms state that Snapchat may now require age verification before you use the Services, expanding on prior language that only referenced minimum age requirements. The terms also revise content moderation procedures, stating that Snap's decision to restrict, suspend, or terminate accounts is made in its sole discretion, though expanded appeal and complaint procedures are now described in more detail through the Snapchat Moderation, Enforcement, and Appeals Explainer and Support Site. The terms also add references to jurisdiction-specific online platform safety laws and direct users to the Transparency Hub for information on how Snap complies with those laws where applicable. You can review appeal options and compliance procedures through the resources linked in the Terms, and you may be able to challenge account restrictions if you believe they violate applicable law in your jurisdiction.
View change record →Removal of specific Memories storage disclaimer eliminates explicit disclaimers about storage reliability and limits, reducing user protection disclosures specific to this service.
View full change record →Under this clause, content stored in Memories is not guaranteed to remain available, and Snap may change storage limits or prohibit certain content types in its sole discretion. The agreement explicitly recommends that users maintain separate copies of content saved to Memories.
Cross-platform context
See how other platforms handle Memories Storage Service Disclaimer and similar clauses.
Compare across platforms →"Your content in Memories might become unavailable for any number of reasons, including things like an operational glitch or a decision on our end to terminate your account. Since we can't promise that your content will always be available, we recommend keeping a separate copy of content you save to Memories. We make no promise that Memories will be able to accommodate your precise storage needs. We reserve the right to set storage limits for Memories, or to prohibit certain types of content from being eligible for use with Memories, and we may change these limits and prohibitions from time to time in our sole discretion.Excerpt from Snapchat's Terms of Service
REGULATORY LANDSCAPE: The disclaimer of storage reliability and the unilateral authority to change limits without notice may engage consumer protection statutes in jurisdictions that require adequate disclosure of material service limitations.
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This provision disclaims any reliability or permanence obligation for the Memories storage feature, and reserves unilateral authority to change storage limits or content eligibility without stated notice requirements, which may affect users who depend on Memories as a primary content archive.
Under this clause, content stored in Memories is not guaranteed to remain available, and Snap may change storage limits or prohibit certain content types in its sole discretion. The agreement explicitly recommends that users maintain separate copies of content saved to Memories.
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