If you are a US user and have a dispute with Snapchat, you must resolve it through individual binding arbitration rather than going to court, unless you opt out within 30 days of first accepting the terms.
This analysis describes what Snapchat's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision removes your ability to sue Snapchat in a public court, which can make it harder and more expensive to get relief for smaller grievances.
The updated terms state that Snapchat may now require age verification before you use the Services, expanding on prior language that only referenced minimum age requirements. The terms also revise content moderation procedures, stating that Snap's decision to restrict, suspend, or terminate accounts is made in its sole discretion, though expanded appeal and complaint procedures are now described in more detail through the Snapchat Moderation, Enforcement, and Appeals Explainer and Support Site. The terms also add references to jurisdiction-specific online platform safety laws and direct users to the Transparency Hub for information on how Snap complies with those laws where applicable. You can review appeal options and compliance procedures through the resources linked in the Terms, and you may be able to challenge account restrictions if you believe they violate applicable law in your jurisdiction.
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Compare across platforms →Mandatory arbitration clauses in consumer-facing digital services are subject to ongoing FTC scrutiny under the FTC Act's unfair or deceptive acts or practices framework, and may face challenges under state consumer protection laws in California …
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Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This provision removes your ability to sue Snapchat in a public court, which can make it harder and more expensive to get relief for smaller grievances.
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