“TO THE EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY LOST PROFITS, GOODWILL, OR REVENUES OR FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, COVER, BUSINESS INTERRUPTION, OR PUNITIVE DAMAGES IN CONNECTION WITH ANY CLAIM OF ANY NATURE...”
This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The exclusion eliminates the largest categories of damages that typically arise from service failures, meaning the customer cannot recover for lost business value, operational disruption, or other downstream losses regardless of the cause.
The customer cannot recover lost profits, lost revenues, lost goodwill, or any consequential, incidental, special, indirect, cover, business interruption, or punitive damages from Smartsheet, regardless of the nature of the claim.
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"TO THE EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY LOST PROFITS, GOODWILL, OR REVENUES OR FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, COVER, BUSINESS INTERRUPTION, OR PUNITIVE DAMAGES IN CONNECTION WITH ANY CLAIM OF ANY NATURE...Excerpt from Smartsheet's Terms of Service
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The exclusion eliminates the largest categories of damages that typically arise from service failures, meaning the customer cannot recover for lost business value, operational disruption, or other downstream losses regardless of the cause.
The customer cannot recover lost profits, lost revenues, lost goodwill, or any consequential, incidental, special, indirect, cover, business interruption, or punitive damages from Smartsheet, regardless of the nature of the claim.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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