This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The customer bears all risk associated with relying on AI-generated outputs, with no warranty protection and an explicit exclusion of professional-advice status.
Interpretive note: The excerpt also characterises outputs as probabilistic, which is a separate factual characterisation not included in the canonical claim.
The customer receives AI outputs without any warranty coverage and cannot treat those outputs as professional advice.
How other platforms handle this
AI outputs may be incomplete, inaccurate, outdated, inappropriate, or inconsistent and may change over time. They are not a substitute for professional advice...You are responsible for your use of Outputs...
the Output from the Generative AI Features may not be unique across users, and the Generative AI Features may generate or return the same or similar Output to Walmart or a third party
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"AI OUTPUTS OF THE ONLINE SERVICES ARE PROBABILISTIC, PROVIDED "AS-IS" WITHOUT WARRANTIES, AND DO NOT CONSTITUTE PROFESSIONAL ADVICE.Excerpt from Smartsheet's Terms of Service
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The customer bears all risk associated with relying on AI-generated outputs, with no warranty protection and an explicit exclusion of professional-advice status.
The customer receives AI outputs without any warranty coverage and cannot treat those outputs as professional advice.
ConductAtlas has identified this type of provision across 216 platforms. See the full comparison.
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