Smartsheet · Smartsheet Terms of Service · View original document ↗

DPA Governs Personal Data Processing

High severity Medium confidence Explicitdocumentlanguage Common · 280 of 352 platforms
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This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The version of the Data Processing Addendum at term start is locked in as the governing document for personal data processing, which determines the customer's data protection rights and Smartsheet's obligations for the entire term.

Interpretive note: The excerpt uses an ellipsis between 'Data Processing Addendum' and 'published', which may obscure a reference such as a URL or document identifier that could affect scope. Confidence is medium accordingly.

Consumer impact (what this means for users)

The customer's personal data rights during the term are defined by the Data Processing Addendum that was published when the term began, not any later-published version, unless the parties agree otherwise in writing.

How other platforms handle this

ZipRecruiter Medium

We will only use your Personal Data to provide services directly to you...and/or to provide services to you on behalf of our clients...except as otherwise described in this Privacy Policy or with your consent.

Glassdoor Medium

We may use your personal data to conduct research...we conduct and publish research about the labor market, the economy, job opportunities, jobseeker and employee behaviors...

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

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▸ View Original Clause Language DOCUMENT RECORD
"
Unless otherwise agreed by the parties in writing, the terms and conditions of the Data Processing Addendum...published as of the Term's start date govern Smartsheet's processing of personal data contained within Customer Content.

— Excerpt from Smartsheet's Smartsheet Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Smartsheet Terms of Service
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-076178
Document ID
CA-D-00711
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Terms of Service
Record ID: CA-P-076178
Captured: UTC
URL: https://conductatlas.com/platform/smartsheet/smartsheet-terms-of-service/provision/CA-P-076178/dpa-governs-personal-data-processing/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Smartsheet's DPA Governs Personal Data Processing clause do?

The version of the Data Processing Addendum at term start is locked in as the governing document for personal data processing, which determines the customer's data protection rights and Smartsheet's obligations for the entire term.

How does this clause affect you?

The customer's personal data rights during the term are defined by the Data Processing Addendum that was published when the term began, not any later-published version, unless the parties agree otherwise in writing.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.