This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Non-US customers and those outside California may face significant practical burdens in pursuing disputes, as they must litigate in San Francisco under California law, which may conflict with their local legal requirements or consumer protections.
Interpretive note: Enforceability of the California forum selection clause against EU/EEA and UK customers depends on applicable local mandatory jurisdiction rules, which may override contractual choice of forum.
Organizations outside California or the US that have legal disputes with Slack are contractually required to litigate in San Francisco courts under California law, which may be impractical and costly for international customers and may conflict with mandatory local law requirements in some jurisdictions.
How other platforms handle this
In the EU and EEA, the choice of Texas governing law shall not apply only where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
For any claims that are not subject to arbitration...U.S. Residents: Delaware law; venue exclusively in the state or federal courts in New Castle County, Delaware
These Terms are governed by the laws of the State of California and the United States without regard to conflicts of laws provisions
"This Agreement shall be governed by the laws of the State of California, without regard to its conflict of law provisions. The parties consent to the exclusive jurisdiction and venue of the state and federal courts sitting in San Francisco County, California.Excerpt from Slack's Terms of Service
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Non-US customers and those outside California may face significant practical burdens in pursuing disputes, as they must litigate in San Francisco under California law, which may conflict with their local legal requirements or consumer protections.
Organizations outside California or the US that have legal disputes with Slack are contractually required to litigate in San Francisco courts under California law, which may be impractical and costly for international customers and may conflict with mandatory local law requirements in some jurisdictions.
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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