The document discloses that Slack is a Salesforce company and that the primary enterprise contract (the Main Services Agreement) is hosted on Salesforce's legal infrastructure rather than under Slack's own domain.
This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that the operative commercial terms for enterprise customers are administered under Salesforce's legal framework, which may incorporate Salesforce-wide provisions, governing law selections, and dispute resolution mechanisms that extend beyond Slack-specific functionality.
Enterprise customers contracting for Slack services are entering into an agreement governed by Salesforce's legal infrastructure, meaning the MSA may incorporate Salesforce-wide terms, liability limitations, and governing law provisions. Individual users are not directly party to the MSA but are subject to the User Terms of Service.
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Compare across platforms →"The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company: Main Services AgreementExcerpt from Slack's Terms of Service
(1) REGULATORY LANDSCAPE: The Salesforce-hosted MSA may incorporate Salesforce's standard DPA, Standard Contractual Clauses, and GDPR compliance mechanisms, which are relevant to EU/EEA enterprise deployments.
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This provision establishes that the operative commercial terms for enterprise customers are administered under Salesforce's legal framework, which may incorporate Salesforce-wide provisions, governing law selections, and dispute resolution mechanisms that extend beyond Slack-specific functionality.
Enterprise customers contracting for Slack services are entering into an agreement governed by Salesforce's legal infrastructure, meaning the MSA may incorporate Salesforce-wide terms, liability limitations, and governing law provisions. Individual users are not directly party to the MSA but are subject to the User Terms of Service.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Slack.