Slack retains personal data for as long as necessary to provide its services, comply with legal obligations, resolve disputes, and enforce agreements, with specific retention periods varying by data type.
This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the operational framework for data retention lifecycle management, distinguishing between Customer Data (subject to customer-directed retention controls) and Other Information (retained under Slack's discretionary criteria). The provision clarifies that retention obligations are conditioned on both contractual terms and applicable law, and that control mechanisms vary by service tier.
Your personal data may be retained by Slack indefinitely depending on the type of data and applicable legal requirements. If you want your data deleted, you need to submit an explicit deletion request, and even then some data may be retained for legal compliance purposes.
How other platforms handle this
We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.
Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.
Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.
"Slack will retain Customer Data in accordance with a Customer's instructions (including to perform any applicable terms in the Customer Agreement and through Customer's use of Services functionality) and as required by applicable law. Customer may customize its retention settings and, depending on the Services plan, apply those customized settings at the Workspace level, channel level or other level. Slack may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy and to pursue legitimate business interests, conduct audits, comply with legal obligations, resolve disputes, and enforce our agreements.Excerpt from Slack's Privacy Policy
Variable and indefinite retention periods create GDPR compliance risk under the storage limitation principle (Article 5(1)(e)), which requires personal data to be kept for no longer than necessary.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision establishes the operational framework for data retention lifecycle management, distinguishing between Customer Data (subject to customer-directed retention controls) and Other Information (retained under Slack's discretionary criteria). The provision clarifies that retention obligations are conditioned on both contractual terms and applicable law, and that control mechanisms vary by service tier.
Your personal data may be retained by Slack indefinitely depending on the type of data and applicable legal requirements. If you want your data deleted, you need to submit an explicit deletion request, and even then some data may be retained for legal compliance purposes.
ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.
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