Provision record
Slack · Slack Privacy Policy · View original document ↗

Customer Representatives Can Access Or Modify User Information

High confidence Common · 257 of 343 platforms

Key Facts · in the document’s own words

Who may be able to access, modify, or restrict access to Information?
“Owners, administrators, Authorized Users, and other Customer representatives and personnel may be able to access, modify, or restrict access to Information. This may include, for example, your employer using features of the Services to access or modify your profile details...”
Version CA-V-006675, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Owners, administrators, Authorized Users, and other Customer representatives and personnel may be able to access, modify, or restrict access to Information.
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This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users' information is not solely under their own control; a range of Customer-side actors may access or alter it.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

People within your organization — including your employer — may access, modify, or restrict access to your Information on the platform.

How other platforms handle this

Faire

You should notify us of any unauthorized use of your password or account.

Cohere

In the event of any breach by a Permitted User of this Agreement, Customer will immediately notify Cohere of such breach and...will follow Cohere's instructions, which instructions may include restricting such Permitted User...

OpenAI

You must provide accurate and complete information to register for an account to use our Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Owners, administrators, Authorized Users, and other Customer representatives and personnel may be able to access, modify, or restrict access to Information. This may include, for example, your employer using features of the Services to access or modify your profile details...

Excerpt from Slack's Privacy Policy

Provision details

Document information
Document
Slack Privacy Policy
Entity
Slack
Date stated by the document
July 5, 2023
As printed in Slack’s text (version CA-V-006675), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-006675, captured Sept. 11, 2026
Record ID
CA-P-032017
Document ID
CA-D-000192
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006675)
8abde64b364397e3bb6dca82b6f3605fd8448444c9e8738b6f9c400cc031cf32
Analysis generated
May 7, 2026 06:09 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006675, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Slack
Document: Slack Privacy Policy
Record ID: CA-P-032017
Version: CA-V-006675
Captured: 2026-09-11 00:30:56 UTC
SHA-256: 8abde64b364397e3…
URL: https://conductatlas.com/platform/slack/slack-privacy-policy/provision/CA-P-032017/customer-representatives-can-access-or-modify-user-information/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Slack's Customer Representatives Can Access Or Modify User Information clause do?

Users' information is not solely under their own control; a range of Customer-side actors may access or alter it.

How does this clause affect you?

People within your organization — including your employer — may access, modify, or restrict access to your Information on the platform.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 257 platforms. See the full comparison.

Is ConductAtlas affiliated with Slack?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Slack.