Slack · Slack Privacy Policy · View original document ↗

Customer Retains Control Over Customer Data Retention

High severity Explicitdocumentlanguage Common · 273 of 352 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for Slack Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1638 other provisions on other platforms.

How other platforms handle this

Synthesia Medium

Customer will be permitted to export Customer Data via the Services; provided, that Customer acknowledges and agrees that such ability to export may be limited by the applicable Services plan in effect and the data retention settings enabled by Customer.

Palantir Medium

We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.

Upwork Medium

we will only retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements...

See all platforms with this clause type →

Monitoring

Slack has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Get Monitor Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
Slack will retain Customer Data in accordance with a Customer's instructions (including to perform any applicable terms in the Customer Agreement and through Customer's use of Services functionality) and as required by applicable law.

— Excerpt from Slack's Slack Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Slack Privacy Policy
Entity
Slack
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-032046
Document ID
CA-D-00192
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
257c3df8c163d6b7cd5088cc1ab5b799eb8d2cd3f2c533ba3772a0ac8b767be5
Analysis generated
May 7, 2026 06:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Slack
Document: Slack Privacy Policy
Record ID: CA-P-032046
Captured: 2026-05-07 06:09:29 UTC
SHA-256: 257c3df8c163d6b7…
URL: https://conductatlas.com/platform/slack/slack-privacy-policy/provision/CA-P-032046/customer-retains-control-over-customer-data-retention/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Get Compliance

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Slack's Customer Retains Control Over Customer Data Retention clause do?

The clause states: “Slack will retain Customer Data in accordance with a Customer's instructions (including to perform any applicable terms in the Customer Agreement and through Customer's use of Services functionality) and as required by applicable law.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with Slack?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Slack.