This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause operationalizes data retention through customer-configurable controls while establishing a defined deletion timeline post-termination, thereby allocating responsibility for retention configuration to the account holder and creating a structured offboarding process. Separately, the authorization to retain Other Information for service delivery and legal compliance creates an open-ended retention category distinct from Customer Data.
Customers may configure retention settings for their workspace data, but retention of Other Information operates independently of these settings and continues for service provision and legal compliance purposes. Upon contract termination, Customer Data deletion occurs only after a specified period rather than immediately.
How other platforms handle this
Please note there are situations where Spotify is unable to delete your data, for example when: it's still necessary to process the data for the purpose we collected it for; we have an overriding interest in continuing to process the data, for example where we need the data to protect our services f...
If you follow the instructions here, your account will be deactivated and your data will be queued for deletion. When deactivated, your X account, including your display name, username, and public profile, will no longer be viewable on X.com, X for iOS, and X for Android. For up to 30 days after dea...
When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first dele...
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"Slack retains Customer Data in accordance with Customer's instructions. Customers can customize retention settings for their workspace. When a Customer terminates its contract with Slack, Slack will delete Customer Data after a specified period. Slack retains Other Information for as long as necessary to provide the Services and fulfill the purposes described in this policy, or as required by law.— Excerpt from Slack's Slack Privacy Policy
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The clause operationalizes data retention through customer-configurable controls while establishing a defined deletion timeline post-termination, thereby allocating responsibility for retention configuration to the account holder and creating a structured offboarding process. Separately, the authorization to retain Other Information for service delivery and legal compliance creates an open-ended retention category distinct from Customer Data.
Customers may configure retention settings for their workspace data, but retention of Other Information operates independently of these settings and continues for service provision and legal compliance purposes. Upon contract termination, Customer Data deletion occurs only after a specified period rather than immediately.
ConductAtlas has identified this type of provision across 8 platforms. See the full comparison.
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