This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause operationalizes data retention through customer-configurable controls while establishing a defined deletion timeline post-termination, thereby allocating responsibility for retention configuration to the account holder and creating a structured offboarding process. Separately, the authorization to retain Other Information for service delivery and legal compliance creates an open-ended retention category distinct from Customer Data.
Customers may configure retention settings for their workspace data, but retention of Other Information operates independently of these settings and continues for service provision and legal compliance purposes. Upon contract termination, Customer Data deletion occurs only after a specified period rather than immediately.
How other platforms handle this
We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by submitting a request through our privacy request form or by contacting us at pri...
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, natur...
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"Slack retains Customer Data in accordance with Customer's instructions. Customers can customize retention settings for their workspace. When a Customer terminates its contract with Slack, Slack will delete Customer Data after a specified period. Slack retains Other Information for as long as necessary to provide the Services and fulfill the purposes described in this policy, or as required by law.— Excerpt from Slack's Slack Privacy Policy
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The clause operationalizes data retention through customer-configurable controls while establishing a defined deletion timeline post-termination, thereby allocating responsibility for retention configuration to the account holder and creating a structured offboarding process. Separately, the authorization to retain Other Information for service delivery and legal compliance creates an open-ended retention category distinct from Customer Data.
Customers may configure retention settings for their workspace data, but retention of Other Information operates independently of these settings and continues for service provision and legal compliance purposes. Upon contract termination, Customer Data deletion occurs only after a specified period rather than immediately.
ConductAtlas has identified this type of provision across 6 platforms. See the full comparison.
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