This analysis describes what SimpliSafe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
Unless you cancel for one of the reasons in the next bullet, you'll be entitled to a full refund (no matter how close your journey is). Any Private Transportation: If the change is just a new driver, a new Service Provider, or a new (similar) vehicle, you won't be entitled to a refund
If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.
For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
"SimpliSafe shall refund any unearned service charges with respect to any full calendar month following any termination. SimpliSafe shall not refund any unearned service charges with respect to any partial calendar month following any termination. There are no termination fees.Excerpt from SimpliSafe's Terms of Service
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The clause states: “SimpliSafe shall refund any unearned service charges with respect to any full calendar month following any termination. SimpliSafe shall not refund any unearned service charges with respect to any partial calendar month following any termination. There are no termination fees.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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