SimpliSafe Privacy Policy

This document is SimpliSafe's Privacy Policy, governing the collection, use, storage, and disclosure of personal information obtained through SimpliSafe's home security products, monitoring services, website, and mobile applications, with a legal basis grounded in contractual necessity, legitimate interest, and user consent where applicable. The policy states that SimpliSafe collects a broad range of data categories including contact information, payment data, geolocation, video and audio recordings from home security devices, voice recordings via smart home integrations, and device usage data, and the terms authorize sharing this information with service providers, professional monitoring partners, emergency responders, and affiliated third parties for purposes including marketing analytics and product improvement. The policy's collection of video, audio, and home entry event data from in-home security devices is operationally distinct from standard web-service privacy policies, as it encompasses sensitive residential surveillance data; the agreement asserts broad discretion over how recorded content may be used for service improvement, though applicable law including state wiretapping statutes and the California Consumer Privacy Act may constrain some of these assertions in practice. The policy engages the California Consumer Privacy Act and California Privacy Rights Act for California residents, general FTC Act consumer protection standards, and potentially state biometric and wiretapping laws depending on the nature of audio and video capture; users in Illinois, Texas, and Washington may have additional rights under biometric privacy statutes depending on whether facial recognition or voiceprint features are activated. Material compliance considerations include whether consent mechanisms for audio and video recording satisfy state wiretapping requirements in all-party consent jurisdictions, and whether data retention practices for home surveillance footage meet emerging state-level security standards.